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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,077 reviews
  • Rated 5 out of 5 stars

    Best Buy On Line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bight an iPhoneX using the on-line Best Buy. Price was good. It arrived 2 days early. One of Best Buy's Geed Squad transferred all info from my iPhone 6. When the protective cover arrived in the mail, I took it to Best Buy and another of their Geed Squad applied the glass and put on the cover. Great service. I recommend everyone look into Best Buy and their On Line refurbished/open box products when making the decision to buy,

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great replacement phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new looks like new great price. Easy process of ordering and pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IPhone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Great features and easy to use. Highly recommended to others

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected. Picked up from store extremely quick! No flaws, came with charger and in box.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice phone and it works great my granddaughter love's it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, the phone was in great condition and worked perfectly!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is a great phone I received it with a huge gash in the front screen that is very noticeable throughout the day. (Not pleased)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very reasonable price. The store was quick and efficient at checkout.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! Great processing speed, great graphics, great camera. You can’t even tell it was a refurbish

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as refurbished and it came in very goof condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Trip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Producr bought as refurbished but looks new and very good condition

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent shape, it was for a gift and I could not have been happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was that the phone didn't come with a SIM Card? I had to go to my provider and they provided the card for free!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy stands by it's products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Preowned iPhone X I bought for my son quit working six days later. Brought it back and once we met the Manager he took care of the problem and replaced the bad iphone with another refurbished one. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immaculate condition just what I was expecting and easy buying process

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    APPLE 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY ALMOST NEW. NO NEED FOR SUPER NEW PHONE ANYMORE

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    non working iPhone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after the return period (two weeks), it stoped working, the screen won't respond to the touch! I did not have apple care, therefore I got what I paid for! Pre-Owned for me its not a good option!. So, all that I have is a non working iPhone! In the begging the phone was fine, i did like it, sadly it was the phone not good, or apple itself. It did not lasted enough to appreciated it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone slick and lite . Also east to use and has plenty of memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No phone plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom on Mother’s Day and it works great. She didn’t want a new phone plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone X 64gb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone since i got it delivered and it works perfect! i was a little scared something would be wrong with it and there are no problems. The phone last about 1 1/2 days without constant use but if youre on your phone for long it probably would last up to 20-22 hours.

    I would recommend this to a friend