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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,077 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    i phone x preowned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s clean and super smooth like new my brother loves it! it’s actually a surprise gift

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality, still have the phone havent had problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    JL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone X. It’s a great product. And working will. I very like that

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Broken screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast but as far as the product itself horrible. The same day I got the phone I went to go put service on it and the center of the screen was messed up could’nt press anything. I returned the phone the next day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what the description mentioned. Lowest price I found on it too.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPhone X review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone X is in very great great condition. It looks just like a brand new one!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy shopping on line, I will recommend pre owned products

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy defective units are what you’ll get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came with a faulty battery and I took it to Best Buy and since it’s past the 15 days they say it’s not their problem. I believe that if I paid to have a working phone it should work as I need it to and I need the battery to last more than 30 minutes. I took the phone to apple just to confirm it is a faulty battery just so I can say it wasn’t my misusing of the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocking outcome love it very fast reliable good job guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas present. So hoping it works when we open it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy every morning I open my apps it’s awesome

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good refurbished phone works great you should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had recently purchased an iPhone 12 and unfortunately he mistakenly left it in and Uber. Once he realized it and called Uber the driver said he had picked up other passengers and the phone wasn’t in the car. So his was a replacement for his lost phone. He says he likes it but it obviously isn’t the iPhone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Would tell friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well for a used phone nothing wrong it was clean and came with charging cables

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be a used iPhone this phone really is in good condition

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just OK. It started overheating right away and eventually quit working all together.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Priced just right!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and this one was priced right in my budget and the phone is amazing!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 1 out of 5 stars

    Preowned terrible buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratched. Slow. Overheats easily then won't turn on. Battery doesn't last anywhere near as long as it should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came dirty. Like where you switch the sound button which I get because it was used but I was able to clean it with a tack which maybe should’ve been cleaned prior to selling. It was kinda gross

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing phone no flaws. Best Buy’s pre-owned phones and products are amazing

    I would recommend this to a friend