Customer Ratings & Reviews

I came into the store looking to buy a replacement for my archaic iPhone 7 that had finally bit the dust. Thankfully that had this iPhone X that someone had decided not to purchase. So far, so good and zero complaints.

We always try and get Kyle to help us with our purchases. HE HAS WORKED AT THE Oxford Alabama store for several years and has always been very helpful and courteous. We trust him to be truthful and helpful.

The iPhone X works fine except one thingThe Earpiece doesn’t work well have to use speakerphone to talk I like to hear my own conversation no one else needs to hear it!!!!

I am returning this phone. I bought it as a xmas present and even waitress for it till January 7th when it arrived. When opened yesterday and tried to switch to it, the speaker doesn’t even work right. And there are a scratches on the front screen and on the sides. I will be returning in to the store next week on the 19th since last day to return it is on 20th. Not happy with the product at all

No scratches or dings just had an 89% battery life

Poor quality, phones battery life sucks. It was always freezing and getting stuck. Surprisingly now the motherboard itself is gone and needs to be replaced.

The bluetooth and bottom speaker don’t work. Besides that, everything is fine.

Came in great condition no scratches or anything . Works amazing . Saw the reviews were kind of horrid so it took me a week to actually order . Had it for a week and haven’t had any problems so far . Great buy if you ask me .

Definitely disappointed in this purchase. For this phone to be $500 dollars after tax and you cant even send me one that has more than 80% battery capacity. For the price i paid I understand its a used phone but it should be atleast near 90% not ready to be replaced already. Other than that the phone seems alright. Just dies really fast from the moment i got it.

Amazing phone. I always get a new one for any new phone

This used iPhone works well except for the used battery. I did not realize that the battery needed to be replaced until I had taken the iPhone home with me. I assumed that Best Buy would have refurbished this iPhone before offering it for sale.

worked for what I needed it for, not very clean residue found in the heating piece for phone call speaker

Great phone at a great price! My grandson was very grateful to receive his new upgrade iPhone it hasn’t stopped talking about it since he received it for being a straight a student in his seventh grade year

I loved this phone until I lost it. It was in very good condition and worked well for me. I am considering on buying another one in the future.

This was a great purchase. Came quickly, charges well, and great replacement for my teenagers broken down phone. It’s not too if they line but it gets the job done.

I bought it as a temporary replacement for my old phone, and its been doing what suppose to do i love the phone I decided to keep it.

This IPhone was very user friendly and my niece is able to use it and navigates easy. The battery life is good and great picture quality.

I wouldn’t recommend this phone gets overheated and go on and off you have to wait to make calls get texts every other day late because the phone be jumping in and out had it a couple hours and sent it right on back no good

Freezes a lot .. screen and apps move on their own can’t even control the screen 40% of the time.

It was cool i needed since my phone stopped working for a a couple days but worked fine till i gave it back since my new phone was coming in a few days