Customer Ratings & Reviews

Great purchase! I had an iPhone 8 Plus and didn’t want the expense of a new one so I looked on Best Buy and they had exactly what I was looking for with so many other choices.

I love this phone and I got it for a great price. It was refurbished when I bought it and I haven’t had any issues with it. Popped my sim card in and was ready to go! I also used progressive leasing to lease it.

It’s super good works really nice and i like everything about it

As an Apple brand it's reliable and worth buying. I bought for my second mobile and really feel comfortable with it.

Very very good sales person very helpful very patient with me show me everything about my phone and help me transfer my data couldn’t ask for a better sales person than her

Great condition, just a few scratches on the side but everything else looks great! Phone works well.

I bought 3 IPhone X and haven’t had any complications with none. The phone seems like is brand new, when I bought all of them used.

I love my new iPhone. You can use any service. And I love that it makes me so happy.

Perfect condition, very good price. All questions were answer by the sales person, he was very helpful.

I was able to get a few apps installed and the Wi-Fi connected. The next time I went to turn it on black screen. After removing the screen I realized the screen was an aftermarket replacement. There was also a loose screw inside the phone. It’s a paperwhite now. Will never buy another used telephone

I had to exchange the phone which it was no big deal I love the way the lady in return and exchange handle me the last 2 times I came into the store very nice outgoing women

Perfect for my son, who lost his on vacation. I was able to quickly get his new, unlocked phone.

I lost my iPhone 11. I bought a refurbished iPhone X to replace it. It works fine. For some reason, it delivered to my house faster than if I would have picked it up from the store.

The phones okay. The buttons are a little sticky and the Face ID doesn’t work all the time but other than that it’s fine

I did all her iPhone XR for my son who works very good. Heis love it.

Im dissapointed there’s no earplug,i need to buy separately and it cost me extra 39.99$.

Great phone and wonderful customer services in the phone department

Everything I needed and expected. Not my first refurbished Iphone from Best Buy.

I previously purchased a pre owned XR that was in excellent condition but this phone was terrible, the speakers were covered in gunk and so was the silence button, the screen and the back were also terribly scratched. I had an iPhone X before and I loved it which was why I purchased this but I had to return it because of the bad condition it was in, I didn’t even turned it on and of course I got charged $45. Such a rip off I expected more from Best Buy. Save yourself the time and letdown, just buy a new one.

Phone doesn’t stay charged longer than a hour lags extremely bad haven’t had this issue with my provider but since I’ve had this phone it just randomly hangs up calls doesn’t notify me half of the time when I get a text probably the worst iPhone I’ve ever bought.