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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,077 reviews
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The value for money is very good. The item and accessories come as is how you mark it in the description. The shipment was very fast. I recommend it very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 2nd day with the phone & I can't get it to ring. There are 2 options in "do not disturb": 1. always & 2. while the iPhone is locked. How about never? I just can't make it ring. Also the phone came with a someone else's voicemail greeting on it. No manual to help. I have never bought a preowned product before so I'm not sure if this is the norm or BestBuy's fault.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality phone, that can download the latest apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PURCHASE!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best preowned phone i ever bought!!!!! Will recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I phone xr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a refurbished phone the phone would get to hot so I returned it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, like new and no issues when activating with my cell company

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Activation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great! However, so far I have not been able to activate it. I'm not sure if it is the carrier or the phone. I have been working on this for too long! Hoping if it doesn't work with my carrier, I can return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Scared To Buy Preowned Products? You should be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in a torn up, janky box and I was very worried and thrown off at first. As a high end company, I would have figured the packaging to be more protective, not something that looked like I bought off the street. For as much as I bought it for, this was very disappointing to see. But the phone works so I guess its fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it… its still one of Apple best iphones. I would recommend this phone to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone works but!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone and it was filthy. It was dirty everywhere. It was also very warn and beat up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone well lasting for the long run. Just in general a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Is fast, and is a beautiful phone. Great value for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check phone in person before purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my phone right after I set it up and saw that the battery condition was already at 76%. The phone was in mint condition and works fine but at this price I expected the battery to be in better condition. I wouldn’t buy pre-owned without first checking the phone in-person.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teen just in case ahe loses the ohone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conditioned as advertised when I purchased it at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great people I mean it they help and do their job well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my daughter she loves I had it when it first came out never had any problems just love iPhones great job Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cellphone, and your team came up with the perfect solution. Very content with experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talkable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just right.signal in my area is very low sometimes just one bar,this phone has at least three bars at any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday, Joanie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone and I love that I didn’t even have to go into the store. I ordered online and received my items in 2 days.

    I would recommend this to a friend