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Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,077 reviews
  • Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The phone works very well. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely phone with great features and comments most would enjoy and is an alternative for other similar brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no clue what you mean here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so tired of having to make these reviews by writing them out. In the future i will only review if its a check list.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They took my phone and gave me refund with out ask

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They refunded my card with out asking then took my that I was coming in to get the screen fixed after I just got it in the mail broken not even a week ago and I just got the phone on and paid by for a new number

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    iPhone x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in perfect physical condition but the screen keeps freezing or moving on it’s own. Also I have to turn the phone on/off to get to the control panel. Not worth the $415 I paid for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MommyE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, online purchase was easy and was ready for store pickup less than an hour.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The charger is not apple brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is NOT apple brand and litle scratches on the glass, price too high

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You can trust best but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The people at bestbuy in st matthews go above and beyond. Best device in Louisville

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great apple products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for people that switched from android to iPhone battery life it’s amazing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery and power issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the phone for a week or 2 and it will not turn on there is a battery issue, will not charge, (I do not have pic but I do have video showing the operation of the phone)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera could’ve been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I expected Didn’t come in Apple box Looks like fake phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Phone had broken speakers when I got it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first iphone I received had the speakers of the phone broken but the store associate made it simple and so fast to get a replacement. Especially since this was a birthday present, it was urgent and the store was amazing in helping me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is in good shape

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as shown in picture, my mom loved it. Now we giving it to my brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was great, just would not activate on Sprint system with T-Mobile

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery health

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery health is at 71% and the phone will not hold a charge. Battery goes dead after about 6 hours. This phone was purchased as reconditioned, but I would think a new battery would be part of the reconditioning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone call me and I’ll text y’all when I can pick y’all I’ll call y’all back safe I’ll text y’all and see y’all in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good bought phone for grandaughter who phone broke sunday.it nice you have a ace to go to in a pinch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good……………………………………………………………………………………………………. …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deals in used iphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an iPhone X and wanted to buy another one, certified used was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase! And I am getting the most out of shopping at bestbuy!

    I would recommend this to a friend