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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,077 reviews
  • Rated 5 out of 5 stars

    Bought new cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store and clerk helped me out and took care of all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, so happy with my purchase no complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best iPhone ever made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For preowned phone works up pretty good when you’re on a budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say that will not be obvious already. iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new phone so I just ordered This one it’s onlock could use it on any carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my grandson’s treasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great.. grandson happy he is using it for school

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy refurbished phones from best buy. Mine does not work after only 3 weeks which means I can’t return it now. Waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, can never go wrong with Best Buy product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONEX

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, glad I got my hands on it and it came with an amazing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came exactly as pictured and had no issues with it. Enjoying the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my daughter and instead of upgrading for a long term and higher price phone works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone purchased for my son as a birthday present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous but the phone is actually really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this iPhone and had to return it because the shipping was delayed but I guess is a good iPhone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PIECE OF CRAP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone on 6/23. Worked for about a week when trouble started. On July 14th spent 170.00 on repairs. When problem still wasn't solved turned to Best Buy for help. They said the "return" policy ended as of July 6th and nothing they could do. Will never do business with them again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He was so excited and couldn’t wait for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone family love it and my family love this phone

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Didn’t work right when setting it up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it was refurbished but it should have been checked before selling it to a customer. Had to be returned as screens going back and forth and randomly dialed people. Was garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone x used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased for a roommate and he loves it as his old phone was messing up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked and Loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal at an awesome price. Had my new phone in an hour

    I would recommend this to a friend