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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,077 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price for this phone. It works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhone bought it for my mom and switched her from a Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Having no problems so far..I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of pre owned phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth shopping experience, phone works great no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift to my mom's in perfect condition for a reasonable price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not very good and I can’t bring it back because I sent gift to abroad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my grandson, his first cellphone, so I give him the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Iphone X 256gb preowned unlocked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a awesome phone for a pre-teen or just upgrading from a old phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery issue

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece and she liked it. Only problem is battery is not so good and dying within a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and the help from Best Buy I received when I got ut

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy refurbished. Ever. Under any circumstan.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Best But sold me a lemon. Battery life of 75% out of the box. Now I’m having trouble with the sound as far as hearing someone when they call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pre-owned phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with my purchase. Phone is in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and she goes no where without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPAD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what it can do!!! Glad I switched to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition good condition again good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone , works well , no problems with the restore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it Over all its good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product like new condition without having to pay full price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Lasts 3 months and as soon as it is unreturnable goes bad and to fix you have to spend more than you paid for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Iphone X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is horrible..Its not working and now they are charging me 280.00 to get the screen fixed.

    No, I would not recommend this to a friend