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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,077 reviews
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just like new, it doesn’t feel like an old cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this iPhone couldn’t have gotten it at a better time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and working properly. This is what I need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of how much memory was not what I got. That was the whole draw of me coming down to buy a refurbished phone which I normally don’t do. The phone was in OK working condition, but I end up having to upgrade and buy a whole new phone within a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of the phone has low percentage. Battery life is %70

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    iPhone x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very nice, but the battery is severely degraded, and I have to charge very frequently.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bearly have a month with the phone and the screen came completely off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good…………………………………………../……………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Christmas present

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the moneyand nice picture taken quality

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was totally damaged. The iPhone,s screen was bulged at the 3 day of setting up the device. Disappointed. Returned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Never again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return phone, was not unlocked and it had lots of scratches on screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t love the smaller size but loving the phone and features.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Iphone 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok but the battery drains too quickly. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lover of Apple Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone X is awesome and I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    phone was broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible experience buying this phone. I ordered it and it came and kept shutting down, causing me to have to return it. On top of that, I had a very difficult time getting a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is defective. Some of the keyboard characters do not work. Although this item was preowned I expected the phone to work considering what it cost. I will be returning this item. I was unaware this was coming from a third party seller. If I had known, I never would have bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works great I just needed a back up phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Kept a case on my phone for a whole 3 months I’ve had my phone and screen started coming out! The camera started malfunctioning after a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it Apple phone very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like when I order l am order with rare phone but I don’t receive this is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple rocks!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it as my second phone! Love it as my second phone!

    I would recommend this to a friend