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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,077 reviews
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Not functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen has already stopped working. I have had this phone for less than 2 weeks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery health

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the pre owned phone I bought it’s battery’s health is at 87% I dont think it should be like that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do it! My husband rarely used this phone because it was his second phone for work. It rarely left the house. After 30 days the phone completely died. It has some circuit issue.I should have read the reviews.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter after losing her iPhone plus 11, she said that this one is better that the 11.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a phone that disallows Face recognition, bad charger port and a glitched screen once it hits 20 percent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A lemon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this phone in September for my sister to use in Central America where she lives. Unfortunately, we are now in February and the phone has completely died. This is supposed to be a refurbished phone and unfortunately it did not last very long and paid a lot of money I recommend purchasing a brand new phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Careful with refurbs1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looked good when received but when I tried to use on a call then the speaker was muffled and hard to hear. Returned and bought another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to activate despite description saying otherwise. Mobile provider states phone is either defective or stolen. Had a hard time returning product until I spoke to the right person. He was very helpful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t slide to turn off phone. Some letters on the keyboard didn’t work and battery was under 77%

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t hear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear speaker is extremely quiet. I have to put the phone on speaker just to hear incoming calls.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month I was already having issues with the battery not staying charged and not charging to its full capacity. will have to make a return trip to the store to see if we have any options besides me carrying an additional battery pack at all times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fine phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a old phone by now. worked fine until i broke it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Broken screen!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because screen was broken. If you see it for sale- do not buy!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for lower cost new to you iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great shape, downloaded info off of other phone, so far everything works like it’s supposed to.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but I really Thought I bought this phone in flea market.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPhone X Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone back in June, and there have been no problems with the phone since the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died fast. Phone only lasts 40 days. Don’t recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Touch unresponsive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen became unresponsive within a month. It’s glitching.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones eventually gave issues. The phones worked when they wanted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said that the iPhone is in good health and good battery condition, but i buy 3 and all of them had less than 80% battery condition. I think that this is not good health.

    No, I would not recommend this to a friend