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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,077 reviews
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the phone is used but it was in terrible condition. It was worse than the phone I had before which was broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its giving me issues already

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving me issues already 2nd day going to wait in the line to try to get into the store to see if I can get it looked at and hopefully fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy renewed phones again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 3 months. As soon as the replacement warranty expired, front camera Bluetooth and WiFi not working. Bad deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pre-owned Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, considering it is an old phone. And damaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me black when I ordered gray. It was refurbished but the screen was more scratched than I thought it should have been.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Opened package, yet will charge you a re stocking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was already openned yet sales person says tgere was a re sticking fee?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone’s charging port was busted. Also, BB charges a $45 restocking fee so beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Locked device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIM card unable to work on the phone. Everything else is fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and in the same day the phone shut off and and won’t turn back on no matter what I do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not in a apple box and the phone is dirty. I think you need to clean before you selle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Way too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced and all that it was easy financing though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable. Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had phone for a little over a mont( and the charge4 port is not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t service before sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one i got had a dirty charge port. Referb quality is questionable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How is this not returnable when it's a Christmas gift? It hasn't be opened as a gift yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is already broken for no reason im very upset about this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone, it malfunction and broke after 30 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad conditions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in bad conditions, Sometimes I'm talking and it turns off by it self. I don’t like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor front camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it and the face cam doesn’t work for Face ID.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad decision back of the phone they replace with a cheap brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like new. Im in love!. It came just in time for the holidays.

    I would recommend this to a friend