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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,077 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason is because the battery life does not last long other then that little marks here and there but it work great will follow up after one year of use so far one month of use

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Great iPhone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in very good shape and it’s works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Preowned iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed a replacement phone quickly. Ordered online and picked up in store the same day. Quick and easy from start to finish!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pre-owned iPhone 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought a pre-owned phone before but since I got the same coverage by Geek Squad I decided to take a chance. So far so good, still learning new features. Really appreciate the salesperson in phone department taking the time to help me set it up, as I am very low tech.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I phone x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was as they described it. Very good !!! I buy it as a gift for my friend grandma. She's very content with it .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tech Geek

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved a whole lot of money buying this compared to a new one it worked just as good as a good one. It was a great deal for me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Used iPhone X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great value. It’s a bit of a lottery the quality of the battery, but Best Buy was willing to exchange the phone when my first purchase was deteriorated.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great unlocked phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an unlocked iPhone X and it arrived quick, in great condition and works perfect. A few minor scratches on the back and a small one on the screen but nothing major. I've only had it a few days so I'm making sure everything works. Will update if I have issues.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone was overall in good condition. But one thing is it had a few light scratches on the top left. Nothing to serious but it is to be expected with a refurbished phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good came in perfect condition does it’s job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy to purchase a pre-used phone because it does everything I need it to and came ready to setup in a quick fashion. Buying a year or two off cycle is cost effective and reduces waste.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased I ever made, make sure to purchase a pre-owned

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy with good price but didn’t expect this much of scratches at the phone. The previous owner didn’t invest in a phone cover! I managed to cover them with a cover!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is like new perfect condition not a single scrash and it works perfect best buy is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good for a preowned :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone in decent condition, lots of scratches all around the edges but not really noticeable with a clear case. A decent battery percentage of 80%.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in perfect condition and operates has it is designed to. The only thing is the battery wasn’t replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived in great condition. No need to spend a lot to get a good working smart phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I'm being honest it dies super fast only had 81% battery life when I got it but still okay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone X is great except that I got a preowned and it came with only 80% battery life... I wish I wouldve known that before buying it :(

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and looked brand new. No issues whatsoever

    I would recommend this to a friend
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