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Customer Ratings & Reviews

Your price for this item is $279.00

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,077 reviews
  • Rated 3 out of 5 stars

    Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a little slow but for the price it is what it is baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with the iPhone X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more needs to be said. Phone works great and there hasn't been any problems with its use or battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever bought from Best Buy. I recommended this iPhone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Come on..!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I'd say is a downer....traded my phone in for this one didn'tget a penny out of it...!!Order Summary Product Total: $299.99 Charges Shipping: FREE Sales Tax, Fees & Surcharges: $18.75 Trade-In Value: Applied at trade-in Order Total $318.74 Return Credit -$0.00

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    operates just like new! I bought this for mt Grandaughter and she loves it! it is her first phonr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preowned iPhone X 64 GB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition no scratches or anything . Works amazing . Saw the reviews were kind of horrid so it took me a week to actually order . Had it for a week and haven’t had any problems so far . Great buy if you ask me .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Iphone X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely disappointed in this purchase. For this phone to be $500 dollars after tax and you cant even send me one that has more than 80% battery capacity. For the price i paid I understand its a used phone but it should be atleast near 90% not ready to be replaced already. Other than that the phone seems alright. Just dies really fast from the moment i got it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a gamble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth and bottom speaker don’t work. Besides that, everything is fine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor refurbished. Stay away from this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, phones battery life sucks. It was always freezing and getting stuck. Surprisingly now the motherboard itself is gone and needs to be replaced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Be careful when purchasing used iPhones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used iPhone works well except for the used battery. I did not realize that the battery needed to be replaced until I had taken the iPhone home with me. I assumed that Best Buy would have refurbished this iPhone before offering it for sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone happy In Houston for my grandson he was ver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price! My grandson was very grateful to receive his new upgrade iPhone it hasn’t stopped talking about it since he received it for being a straight a student in his seventh grade year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iphone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for what I needed it for, not very clean residue found in the heating piece for phone call speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-Owned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone until I lost it. It was in very good condition and worked well for me. I am considering on buying another one in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenagers phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Came quickly, charges well, and great replacement for my teenagers broken down phone. It’s not too if they line but it gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    iPhone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes a lot .. screen and apps move on their own can’t even control the screen 40% of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. I always get a new one for any new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a temporary replacement for my old phone, and its been doing what suppose to do i love the phone I decided to keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone was very user friendly and my niece is able to use it and navigates easy. The battery life is good and great picture quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No good phone! don’t waste your time with Rate F+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this phone gets overheated and go on and off you have to wait to make calls get texts every other day late because the phone be jumping in and out had it a couple hours and sent it right on back no good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and I got it for a great price. It was refurbished when I bought it and I haven’t had any issues with it. Popped my sim card in and was ready to go! I also used progressive leasing to lease it.

    I would recommend this to a friend