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  • Front. Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Space Gray.
  • Angle. Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Space Gray.
  • Left. Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Space Gray.
  • Alt View 1. Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Space Gray.
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Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Space Gray

Model:
XSMAX-256GB-GRY
SKU:
6463654
Your price for this item is $329.99

Customer reviews

Rating 3.8 out of 5 stars with 85 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition of the pre-owned iPhone XS Max 256GB, as well as its attractive price point. Positive feedback also highlights the phone's ease of use. However, some customers reported concerns about battery life and the presence of scratches or issues with speaker quality on their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 85 reviews

  • I phone Xs Max is the best phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was really good. It was really fast like they how it’s good it was really good. They maximum of capacity battery was 82 percent.

    I would recommend this to a friend

  • Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, brought for my wife, good quality

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Silver

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    No hood

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me the phone with a battery health of 77 %

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Gold

    No, I would not recommend this to a friend

  • Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sent the phone overseas without check it in US , I discovered the back camera lens is broken.refer to attached photo.

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Silver

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Not new but definitely cheap for upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted iPhone 13 but stock is no where to be found nether is the 12 or 11, so got stuck with 10gen, it’s a upgrade for me tho as I’ve been on iPhone 8plus since 2016, battery health in settings was 90% so it’s not horrible, 256gig is definitely nice tho as I make YouTube videos, so I’ll keep this for few years

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Still a great phone!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS Max is still a very nice phone considering it came out in 2019! Lots of key features that apple users know and love are here. If you’re an iPhone user and need a cheap upgrade this is the way to go!

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Switched from Android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigation is a bit different. Still getting used to it. XS max runs smooth on the latest update(16). Games are way smoother than Android. So far, I’m glad I switched.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Dull display, poor battery-life, & phone overheats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed my order, chose in-store pick up, and the phone actually arrived 3 Days earlier than expected! In regard to the phone, the display colors are very poor. The colors appear very dull instead of vibrant like on my previous iPhone XS Max 64GB. I searched the phone settings to see if I could make any adjustments to enhance the color and vibrancy. Unfortunately, I can't which is very disappointing. Also, the phone starts to overheat and the battery dies faster than my last iPhone. Overall, I wouldn't purchase another pre-owned device from Best Buy.

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Gold

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Scratches

    Like new

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good condition and it look like new. No scratch

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my previous one and I had to buy the same model great phone love the size. Great price too and with the highest GB overall awesome phone and price.

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great no scratches no cracks no dents battery life came at 91 acceptable reached above standard phone is easy to use

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Good as New

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as new & the price was great, no scratches, dents or cracks!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a temporary phone. Great refurbished phone had no issues thus far.

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Replacement phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter, she's really hard on her phones. Excellent condition and very happy with purchase.

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ì upgraded from a 6s so this phone was breath of fresh air!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    iPhone XS Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was in excellent condition when it arrived. It included the original packaging and this device was as described online.

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Gold

    I would recommend this to a friend

  • Great condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a better phone then what I had before the iPhone 7 and the camera didn’t work and the button was broken on that one, but now I can enjoy taking pictures and talk on the phone without being it on speaker all the time

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two and both were in perfect condition. No scratches what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Xs Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I was skeptical about upgrading to a new phone but I don’t regret it at all. I love how smooth it runs and how fast it was shipped to me.

    This review is from Apple - Pre-Owned iPhone XS Max 256GB (Unlocked) - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , in very good shape . Everything was included

    I would recommend this to a friend
Page 1, Showing 1-20 of 85 reviews
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