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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 41 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the excellent condition and great size of the pre-owned iPhone XS Max 64GB, frequently praising its battery life and ease of use. Many appreciate the phone's functionality and user-friendly interface. However, some customers reported issues with the sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    iPhone XS Max refurbished is worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS Max is a great phone and for the price of it being refurbished which really means someone wanted to upgrade to a newer model but the phone is in great shape a few scratches but it’s to be expected . my only complaint is the phone not being shipped in an apple phone box along with apple certified charging block and cord other wise quick and timely shipping .

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All in all not a bad phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice looking phone, I was expecting it to be a bit bigger than it was. The voice record for messages stopped working. Buttons have to be pressed a bit harder.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was nice about the phone minus the audio. The speaker is clearly broken.. sounds muffled and trying to get fixed isn’t covered. Sucks. $600 phone just to pay more to fix

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    scratched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item had scratches besides that in good condition. should've gone through my phone company for a phone without scratches for the same price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is slow, sorry and the batery is Bad i recomend buy a new iPhone

    No, I would not recommend this to a friend