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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 109 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 109 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful blue phone, like new, works great. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Never purchase refurbished electronics!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy refurbished phone! When I receive it looked great outside, but when I started to set it up, the touch screen was not responding (difficult to switch numbers to letters0, and it was making strange sound. I immediately initiated returned process and shipped it back the very next morning by FedEx. The seller received this IPhone on October 20, 2025, but hasn't issued refund as of today, October 27, 2025, in contradictory to written promise to do it in 2 to 5 business days. The bottom line, buy Apple products only new and directly from Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent good i recomment thais i like it. good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good luck with that and keep us in prayer as well I hope you’re having an excellent weekend I hope

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ET Phone Home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone. Screen glitched a little but otherwise works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy this product or from the seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When going to get the phone activated the camera did not work at all and Best Buy would not only take the return they wouldn’t ship it back to the seller. The seller is almost impossible to reach and they finally emailed me back and when i asked a question they still haven’t responded back. And after complaining to Best Buy customer service i finally got a phone number for Wireless Source but they won’t answer the phone. Terrible customer service and product from both Best Buy and Wireless Source. Extremely disappointed in this product and the service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I was satisfied with it definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked amazing and everything looked good when I opened it but then when I saw that the phone battery was low I plugged it in and it said it had liquid detection. Pretty disappointed since everything else worked great. Sometimes it will give me that message and sometimes it won’t.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and would like to get another soon!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and quantity, will recommend this product to anyone!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m rating this fairly because the phone looks good after being refurbished, but there were too many scratches on the exterior. I knew I was purchasing a refurbished phone, but I wasn’t expecting so many scratches on the body. Aside from that, the phone is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple-Refurbished iPhone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works perfectly well. Picture clarity is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refurbished phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and works well (much faster than my old 8). Cute color too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition for a refurbished phone, my daughter loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goat sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones looks great and has been working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and size. The color was as seen very pretty

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Be careful before purchasing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good purchase. The screen had been replace but was no an Apple genuine part so the touch screen wouldn’t work correctly. The battery life was also maxed out at 80%. There is no way people should be able to sell this type of merchandise for hundreds of dollars in this type of condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone reviewed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone purchase. A few slight scratches but nothing too serious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok a bit slow not what expected but it worked for a couple months until i got a new phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    okayag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is okay is okay. is okay is okay is okay is okay is okay

    I would recommend this to a friend