Customer Ratings & Reviews

I Didn't expect the battery will run out this fast.

Poor Battery Life. Not a good buy. You can buy a better smart watch at the same price unless you are brand-conscious.

couldn’t set it up didn’t get charge it was a present for my husband grandma and it was not how I spect

Does not does O2 levels, which was prime reason for buying, Returned.

Had to buy one in the store as well due to your shipping method .

This is my second order of Apple Watch SE. First time, Bestbuy messed up my order during the delivery and couldn’t get any updates. I had to wait more than one month to get the order cancelled and reorder a new Apple Watch. This is after connecting multiple times with customer service. Still they could reorder the product. This is really poor service from bestbuy. I’m a bestbuy customer for more than 10years and certainly they won’t earn my business again.

I was a bit disappointed bc the apple watch charger that was included in the purchase didn’t work.

Battery is terrible only stays charged for the day maybe

Battery died to fast, you have to charged every day

Battery is dying every day. I hate to use this product

i purchased this watch for Fall problems. I found out a few weeks later I could not hook it up to my phone because it wasn't a GPS style. I had to return it and purchased another model which is GPS activated. Watch was fine it just wasn't what I needed.

Looks like it was open box but i purchased new …..

Terrible salesman. He was hiding information. It felt like pulling teeth. Tried to upcharge me when I told him a specific amount I was trying to spend.

The 40 mm watch band does not fit a normal "male" wrist. The watch size and band are more for females, I would have like to been told before purchase.

I WILL NEVER PURCHASE ANYTHING FROM BEST BUY AGAIN. It’s worse buy - not best buy. Still have not received my item. It’s my niece’s Christmas gift and I travel on the 19th. So disappointed.

The worst customer service I ever received. If best take few days to take care email item like they better shut their doors.

Has a scratch on the side. I wonder how it get's there, either it's mishandling of package or re-used item.

Everything is but just 2 colors. Apple needs to bring some more colors

You have terrible customer service. Your company caused me nothing but stress.

The watch didn’t come with the medium band. I thought I would have a small and a medium