Customer Ratings & Reviews

Wanted an Apple Watch. Sales rep was very helpful and informative. Watch was in stock, good price

Great product, nice color. My wife love it. It's a must

I just started using this watch, but so far it performs as advertised. The Best Buy staff neglected to tell me ( until I reached the cash register) that by choosing the top model, one would be charged a monthly fee by your phone provider. Also there would be a restocking fee it it was returned!

It’s okay this Apple Watch, the battery is good enough

Great value for all the functions at a slightly smaller size.

The quality of the watch is amazing good screen.the best

Easy to use, good color Strap resistant and good view

It is really good to check your notifications, to answer call and to answer messages. The battery doesn't have a long duration

Too small. Tried to return it 3 times, got lame excuses from Geek squad mgr. told me had to drive to Apple out of state to unlock. Deliberate difficulty from Best Buy to return. Will not buy from Best Buy again.

Easy set up, sufficiently sized screen, responsive.

As usual, most apple products are built very well. The watch performs as expected. As most Apple products, it is very much overpriced compared to Garmin and others.

Customer service did not ask me what kind of phone I had and when I went to set it up I had the wrong phone. I had to buy a new phone. More questions should have been asked to help me find the right fit.

Ordered an Apple Watch SE 3 only to discover the watch box had been tampered with and the face of the watch was missing. I had one let down little girl on Christmas. This isn’t the first time BB has shipped items with missing parts, but it is the last time I purchase!

I asked for help before watch purchase and was not given proper information. Not in store, but through Apple. However, I feel like employees should be better trained to explain IOS requirements on purchase and more knowledgeable overall on products they are selling. Not all phones can upgrade to IOS requirements making many features useless.

I purchased this smartwatch and I never got it, now Best Buy doesn’t want to respond for it so I lost my 200$

Worst customer service where I purchase this product.

Although the watch has been great the charger that came with it did not work. Since I’m in a place that I can not easily exchange it I rated this low.

The battery life is just ridiculous, it lasts less than 20 hours even at the lowest performance. Im so mad at apple for making a good product so useless.

I have to tap several times for watch to do anything. I use alarms. When I go to exit alarms. Tap, tap, tap, tap, tap. One tap worked w/SE 2. :(

The battery sucks last about 12 hours too short run time