Customer Ratings & Reviews

I purchased an item for $357 during Black Friday, but I was charged extra on my credit card. This is completely unacceptable. Additionally, I had an inconsistent experience at your store. On one visit, I wasn’t asked for my ID, but on another, I was—which I let slide at the time. However, the extra charges on my credit card are unfair and extremely frustrating. I expect this issue to be resolved promptly. Please contact me to address this matter immediately.

Not that impressed by it. Battery life is terrible and it’s really just a regular device nothing groundbreaking about it honestly.

Just past the 1 year warranty mark and it stopped working completely.

Great watch but the battery does not last more than 20 hours.

it is very good!!! i hope we can have a bette rite next time

Sales person happy to sell, but when I asked specific questions on usage, he said it would be $39 to ?HELP me!!! I have purchased numerous items at your store, but from now on I will look elsewhere. Unhappily yours Elizabeth Wente

They sold us an item that they knew that did not have in stock after lying to our faces that they had 2 in stock. It was a pretty unpleasant purchase since it was meant for Christmas. Needles to say the ocassion and intention got ruin by you Best Buy.

I give it a one star because I did not get the item. The ups box was intact, the apple watch box was inside but altered, and there was no watch, no cable, and no strap. BestBuy couldn't help and just recommended me to go to the authorities. If you can't pick up from the store just avoid ordering.

battery problem it’s not lasting more then 12 hours

FedEx stole my package, FedEx signed my name for delivery while I was at work. My cameras show no one coming to our house that day, yet Best buy said since someone signed for it we were responsible! Will not be using Best buy again!

It's not worth upgrading you watch to 10 I didn't see any huge difference between my 7 series and 10 .

Fedex/best buy stole my product and they just dont do anything about it

I wish I had bought the ultra 2 because the battery on this watch is not great.

Account was locked and the recovery phone. Number is something I never possessed so now I cannot unlock it.

already replaced one time. battery is bad. only work for one day.

Lighter feel, bigger screen and longer battery life.

I upgraded to this watch from a series one (!). The speed, usability, quality of resolution, and always on display are great. Solid battery life. Best Buy was clear about when it would arrive and kept me posted. I went for the smaller screen and it’s still plenty big. The best thing about it is that I no longer really have to check my phone, because I can screen all of the notifications easily as they come in.

This watch is worth the buy! Great display and long battery life.

A lot more features than previous device. Very easy to set up and so many faces to choose from. Ease of use for sure

Bought this watch as an open box. Never had an apple watch, and I didnt want something too big. Overall I am extremely satisfied and happy with this purchase. Since I am an apple user, all of this blends well.