Customer Ratings & Reviews

I am a Best Buy total rewards member who has had many interactions with customer facing Best Buy team members on all levels. The Best Buy at American Dream however has given me two customer experiences I won't soon forget. The first experience occurred during a successful purchase whereby the sales team member became flustered at my purchase and after refusing me service called American Dream mall security rather than helping me to understand what the issue might have been. I stayed to speak with mall security as well as New Jersey State Police to insure them that I was unaware as to why this incident had been so rapidly escalated and they assured me that I had done nothing to warrant such a response. Fast forward to my more recent experience with the General Manager at this location where I was flat out refused service, in my attempt to cordually inquire about why I was receiving so much friction when shopping at this specific location and the very clear profiling event that previously occurred I was ushered and directed to leave, which I did. It seems to me that this particular Best Buy location is less welcoming than others in the area and that less welcoming customer experience is being championed from the very top of this locations leadership team. The product was great though!

Bought for health reasons. Family members recommended this watch. Five of them have Apple Watches.

My granddaughter’s Xmas gift, she loves it! I bought on sale on Cyber Monday $70 cheaper than Apple Store!

My daughter got this for Christmas! She loved it had so many features to it. It really is a great watch.

Bought for my wife, she absolutely love it. She never leaves home without it.

I think this is a great watch. I like how precise it is.

It was a gift for my daughter and she loved it.the color of the band is not to bright love it

I really like this watch but am disappointed in the charge. I didn't think I would have to charge every day, but I do. Not sure if I am doing something wrong! Otherwise, I have no complaints.

Apple watch series 10 42 MM looks good and high performance

I bought this as a gift, the person love the watch and all its functions. Would buy again.

My wife loves her watch. Uses for her sleep apnea.

Great device I upgraded from serie 5. Big difference and love the new features

Love it! Best birthday present… have my hands free to do everything instead of always holding my phone.

Great watch and fit. Does everything as expected. I would recommend

Great watch, love that you can customize it. I had an older Apple watch and the new ones are so cool!!!

Great watch, is an amazing device for fitness enthusiasts and anyone looking for stylish smart watch

Watch was an open box purchase, everything was just as described and in great condition.

Receive very fast good customer service able to switch from pick up from the store to shipping in no time

Really like the best buy service, real easy and fast. Loved the watch.

I love this watch! Its so durable and perfect. I received my watch quickly and set up was a breeze!