Customer Ratings & Reviews

The watch is great however the sport loop band is shorter than the previous ones and is difficult to slip on and off.

I already had I watch series 3 and wanted yo update to the latest I watch

I have been using smart watches for a while. I thought an Apple Watch would be better. It isn’t. My other watch did my blood pressure. This watch doesn’t and I have charge it every day.

Coming from the Apple Watch Series 10 GPS this was a great upgrade.

Excellent watch but, the battery is not good. Lasting only one day

The Apple Watch Series 10 is just what I was looking for.

Best Buy sent me an Apple Watch SE (Gen 2) instead of the Apple Watch 10 that was ordered online and charged for. I returned the SE as per Best Buy’s instructions and have spent the last three weeks trying to obtain a full refund. I have not had any luck being made whole and today my call to Best Buy was disconnected after 21 minutes.

Good price when there is special discount at Best Buy.

Love the new Apple Watch series 10, but the glass is not as durable as they say it is.

Extremely disappointed with the service. I placed an order at a Best Buy location as they didn’t have it in stock. The order was supposed to be delivered in 3 days, but initially got delayed. I needed the order urgently so I contacted the customer service thinking maybe they could expedite it but they just told me to wait and said it would arrive in a week. I waited and the order never arrived. I contacted them and they said it was something wrong with the shipment and placed another order for pickup which was again a week later. After waiting another week they cancelled on me on the day of the pick up. I was very frustrated and disappointed for keeping me waiting for 2 weeks just to never receive the order. It’s sad to see that a simple order couldn’t be fulfilled and the customer service was of now help. They just repeated what I could already see online.

Purchased an open box excellent Apple Watch and during setup it showed being assigned to a previous owner. It was essential a paperweight. After hours of contact with Best Buy and Apple (including traveling to local stores) I had to just return it via the mail as the physical store couldn’t process the return. Now I don’t have the watch, and the sale is over. No offers to compensate me for their mistake. Will never trust an open box item again from bestbuy again. Would love to have someone from Best Buy reach out to me.

Have not been able to use because it does not work with my IPhone 8. Wish salesperson had given me that information. Now I have to buy a new iPhone before I can use it.

I got sent an empty box with the band charger but no watch will not buy off the website ever again.

I like the watch. It pairs easily with phone however battery life is not as good as other watches..

Battery not as expected life time. Have to charge every day

Buying gifts this time of the year is tough. My decision to buy was that would deliver the next day. I’m travelling and can’t affort delays. After purchase it stayed the whole day as shipping and today got a message that it was delayed by 3 DAYS. Hinestly that’s crazy and hate to be folled. If they stick woth the current date it will arrive at the same day that I will me travelling and depending on the time I moght even not be at home, I’m very frustrated.

The battery drains very fast. Sometimes twice in a day. Even after it’s full charged. Have to carry a charger with you all the time.

No printed instructions fr their item & needed to purchase a n additional electrical device so i could charge the item ???

I b think you should indicate in larger font if the product is cellular and gps. Instead of just GPS!

I am so irritated they don't make longer bands for the smaller watch faces. My issue isn't wearing the band, its getting it on and off of my wrist. I hope they bring them back with the next version of watches, I had some longer ones from a previous apple watch I am going to use for now. Honestly would not have bought this.