Customer Ratings & Reviews

Item was delivered with the watch missing in the box Had to drive down to the store for assistance.

The item received was not as expected. According to the description, it says 'open box, excellent condition,' but the watch looks like it was used, and the band wasn’t black, but navy blue. Customer service received was very disappointed.

Watch is very nice but the battery is very bad. So that I am not fully happy to buy this watch.

I bought this apple series 10 watch October 3, 2024 and when i was delivered the watch was stolen out of the box and they taped the box from the bottom. Whom ever stole the watch they packaged the box up with the empty box the apple watch comes in (trash). I talked to best buy customer service the same day i received the empty box. Customer Service took down a case number and schedule for me to pick the watch up in the store. The next day they cancel my order and stated in the email they were unable to give me a refund and unable to replace the watch. I called a again and explain everything to them again they did another case number. I received an email to send photos i sent photos and they stated that they or unable to give me a refund and unable to replace the watch. I am so upset that they are refusing to resolve this issue and not taking it serious. It is no way best buy inverstigate this issue in just a couple hours, It just does not make any sense i spent over $460 and my money is just gone and best buy refuse to help. I recommend not buying any products and getting it ship. Just try avoid the hassle.

Let me make it clear I have been an account holder for 10 years and I will never shop there again

The newer version is bigger, flatter. I dont like how it looks when compared to series 9 (nicer to my eyes)

They literally ruined my wife's birthday present! I bought this watch from an Open Box store in excellent condition, but what I received was anything but. Upon opening the box, the accessories were clearly dirty and looked old. I ordered the smartwatch in pink and received a black one! And the watch frame was also different from the product description. I had a very bad experience buying this item at Best Buy. I decided to return it and buy it from the official store.

nunca llego al destino en la fecha que me indicaron

No Oxygen sensor. Band was to large It was a big disappointment for the price!

Battery life is short. Need to charge every night.

iwatch and iPods were ordered online. After opening the box, both items were missing. After contacting Best Buy, they told me to contact the police and were not going to refund the order. I am not going to order electronics online ever again. Frankly, I’m surprised Best Buy asked me to review this.

Buying at Best Buy was my worst experience. The item never arrived. I made a claim and they didn't refund my money. I ended up without the money or the item!

The Apple Watch Series 10 is a game-changer! The new edge-to-edge display is stunning, performance is incredibly smooth, and the added health features are genuinely useful. Battery life has improved, and the design feels even more premium. A solid upgrade for any Apple Watch user!

The watch was stolen durning shipment for delivery on September 20 and Best Buy has yet to resolve my claim. An empty box was delivered that obviously had been opened and retaped.

The watch sometimes hang and stops working, but not all the time.

I love it so much, the color and the size are just perfect. It is very easy to use and I am very happy with my purchase.-from the gift receiver

Excellent watch to monitor my heart and general health.

Enjoying the watch. I like the larger screen, shorter charging time and longer battery life between charges.

It works what it's designed to do. Most importantly my wife loves it

The Apple Watch is an excellent blend of style and functionality. It tracks fitness, offers seamless integration with the iPhone, and provides useful notifications. The design is sleek and comfortable to wear all day.