Customer Ratings & Reviews

It is good charges fast looks good on the wrist nice and light

Great smart watch, nice and lightweight. Good features and good fitness tracker.

After less than 3 months, the black plating started to come off the back face. For the price we pay, I expect higher quality. I recommend anodized finishes over the jet black.

Pretty much the same as my Apple iWatch 8. It doesn't hold the charge for more than 14 hours. Otherwise, it is a fine watch with a few more bells and whistles.

I am writing to express my concern regarding the handling of my recent return and the associated reward certificate refund. I returned the item on 12/11/2025, which had an $85 reward certificate applied. As per policy, this amount should have been credited back to my account. However, I was informed initially that the refund would be processed within 2–3 hours. When that did not happen, I was asked to wait 1–2 days for the system to process it. Unfortunately, that also did not occur. I was then advised to wait until 12/26, but as of today (12/27), the reward certificate has still not been credited back to my account. To make matters worse, I have been on hold for over 35 minutes while trying to get assistance. Additionally, I do not see any option to provide a zero rating, which further limits my ability to provide accurate feedback on this experience. This entire process has been extremely frustrating. I have repeatedly received incorrect timelines and no concrete resolution. This is not the level of service I expect, especially when clear commitments were made multiple times without follow-through. For reference, my BB Reference ID is 368091570. I request immediate resolution and confirmation of when the $85 reward certificate will be credited back to my account. I appreciate your prompt attention to this matter and look forward to a clear and final resolution.

I really love the longer battery life and the heart app taking your heart rate. I like this better than the SE series I had prior.

I like Apple Watches. Purchased I watch 11. I like it.