Customer Ratings & Reviews

As always fantastic product. My daughter loves it.

This was an open box item. There are several features which aren't working on the watch, the most annoying of which is sharing activities with friends. I would think twice before purchasing an open box item again.

Good convenient screen, easy to see, good battery life

I like it but not that the charge only holds for I think 24 hrs.

Nice product and the price at Best Buy is always right!

Watch is great. Exactly as advertised. Problem, getting the watch, ordered it from the store, got sent the wrong item, went back to the store with the wrong product, got turned away because I had to call customer service. Did that, after the whole thing, had to go onto the app and request an exchange. There was an issue on their end, so it wouldn’t go through. Was also told it will take 72 hours for them to investigate why the wrong thing was sent. Then they would be able to send out the right product. Had to wait 2 days before I got the email to continue the exchange. Well it was put into the system wrong, they put it in as a return, no way to change that! Went back to the store 3 times, called customer service 2 more times, and 4 days later, finally got the original product returned. All of this happened over a week. A simple mistake made by the company that took over a week to get taken care of. And then had to wait for the refund so I could get the product. Luckily the store manager honored the sale price because it wasn’t anymore. I feel like I had to pay for a thus simple mistake and all I was told is there is nothing they could do nothing about until I returned it. This was ridiculous and feel like Best Buy didn’t want to take any responsibility. I am going to be ending my credit card with them and most likely never go back there.

Got this for my wife, she is always trying to find her phone and this helps. I will say it is not as intuitive as it could be and it points you to a web site to learn it's functionality. That is not something an older person wants to do.

Things don’t work exactly as promised So o a Returning and hoping to exchange this watch

Bought this watch for my wife to be able to monitor oxygen levels quickly and anywhere she was at. Due to an ongoing issue that Apple has the oxygen app will only work with the health app on your phone.

Great service , great and quick help from the staff no issues at all

Good purchase - just what I needed to monitor my health.

I really like the Apple Watch the only drawback is the salesman said it had the Blood Pressure sensor but it doesn’t you have to order a blood pressure machine that is compatible that downloads to the device

Display is larger and easier to read than older models.

I updated my Watch ONLY for one reason to have battery last longer. I used to have Watch series 8. It doesn’t last much longer if compared to Watch series 8.

TAKES A LOT OF TIME TO LEARN ABOUT ALL THE FEATURES. SOME KIND OF DOCUMENTATION TO EXPLAIN THE BASICS WOULD BE NICE.

Doesn’t last as much charge, i don’t think it calculates steps correctly or it takes to long to update

I bought this for my son and he hates it. The watch does not stayed charged. I was confused, I knew I bought a New watch. I waited for it to go on sale during Xmas. I swear they sent me a refurbished watch. The watch had stickers on box. But it was closed . I was gonna take it back but my son kept saying you couldn’t. But all in all he hates it. He is 18 yrs old, and he says why wear it , if it does not keep charge. He might as well get a watch with a battery at least it will not die by the next day.

If you're an Apple user I'm certain it would be great Not really for android owners.

It is not bad but to small for people with eye problem

Too expensive, needs to charged almost everyday. Other than that it’s not a bad smartwatch.