Customer Ratings & Reviews

Great service , great and quick help from the staff no issues at all

Good purchase - just what I needed to monitor my health.

Display is larger and easier to read than older models.

Wife loves this. She wasn't sure about going from 38mm to 42mm, but it was not a problem.

Too expensive, needs to charged almost everyday. Other than that it’s not a bad smartwatch.

Bought for my wife. Technology is not her thing so I ended up returning it. I would never buy an Apple product otherwise. Always overpriced. Fitbit provides the same arrythmia technology that Apple provides. And Fitbit makes a profit, so imagine the ripoff that Apple is. Those beautiful stores of theirs? YOU pay for them. I do not

I purchased a watch and a sales person asked me yo take there credit card without interest for 36 months so i have taken and then in the statement they asked me to pay full amount.what a waste of time,i visited store couple of times and no one helps they ask you to call credit card customer care ,and when i call they no one respond to call.so at last i have paid full amount. WORSR DECISION TO BUY IN BEST BUY THERE CUSTOM SERVICE SUCKS BIG TRAP

I ordered the what but they delivered the wrong one and when I called the found out what happened to my order, they told me can go to the store and exchange what the stores management said no, we can deal with the online orders , then I have to call again and go to FedEx to return the back to watch and I weigh six dollars my own bucket just to return it back and till now I have a get my refund money back yet it has been more than one week

Worse experience I have ever had I ordered my item on Dec 23 we are now on Jan 10 and I still haven’t received my order so many run arounds and lies over the phone I just decided to cancel everything an take my business another place if you have time to waste go to Best Buy if not take your business another way

The product was delivered, but when opened, there was no watch inside! I've requested a refund from the Best Buy customer service, but haven't heard back (notwithstanding my discussion with a customer service rep). This is so disappointing.

Bought Apple Watch. Had to be shipped. When shipment was received, the Fed Ex box was empty. I immediately called Best Buy customer service was horrible

Battery is so bad. It took not even 18 hours. looks nice

great watch beautiful display. mom loves it easy to use and everything it has to offer for health watch is great.

It was a great time to buy the watch since the prices have now gone up officially. I purchased it for a friend who has health issues and does fall. It is a wonderful way of monitoring and notifying 911 in case it falls. Also I do like the EKG features the monitor heart rate rates. Love the watch and it’s very nice to wear.

Great watch, would recommend this watch to other people.

Exactly what my wife needed. Ordered for pickup. I was in and out of store in no time. Excellent service

Great product! Just what I was looking for. The customer service was top notch

I just love the Apple Watch because it is every gal's best friend

great gift and everything that was expected- display clear and easy to set up

My niece loves it color style absolutely loves it also was great price