Customer Ratings & Reviews

Open box items don't get warranty from purchase date from Apple. This is not made obvious on the listings. I learnt it after long phone calls with Apple. Buyer beware

this marketplace garbage. dont ever buy a gift for someone you are intending to give more than 15 days later. i bought this watch for my wife and gave it to her 16 days later. it was the wrong color. between Best Buys absurd 15 day return window and their hidden marketplace stupidity i cant exchange or return it. they allow these garbage marketplace sellers but then dont allow regular Beat Buy exchanges. well they lost a customer forever. Bye Best Buy.

I updated my Watch ONLY for one reason to have battery last longer. I used to have Watch series 8. It doesn’t last much longer if compared to Watch series 8.

TAKES A LOT OF TIME TO LEARN ABOUT ALL THE FEATURES. SOME KIND OF DOCUMENTATION TO EXPLAIN THE BASICS WOULD BE NICE.

Doesn’t last as much charge, i don’t think it calculates steps correctly or it takes to long to update

If you're an Apple user I'm certain it would be great Not really for android owners.

I bought this for my son and he hates it. The watch does not stayed charged. I was confused, I knew I bought a New watch. I waited for it to go on sale during Xmas. I swear they sent me a refurbished watch. The watch had stickers on box. But it was closed . I was gonna take it back but my son kept saying you couldn’t. But all in all he hates it. He is 18 yrs old, and he says why wear it , if it does not keep charge. He might as well get a watch with a battery at least it will not die by the next day.

It is not bad but to small for people with eye problem

Too expensive, needs to charged almost everyday. Other than that it’s not a bad smartwatch.

Watch is what it is but the clerk sold me the wrong size band so I was disappointed

Bought for my wife. Technology is not her thing so I ended up returning it. I would never buy an Apple product otherwise. Always overpriced. Fitbit provides the same arrythmia technology that Apple provides. And Fitbit makes a profit, so imagine the ripoff that Apple is. Those beautiful stores of theirs? YOU pay for them. I do not

Bought this for my wife for Christmas had it less than a mouth and the band keet coming open took back to best buy and they told me there was noughing they could but sell me a new bad are take to the Apple Store so i did and the Apple Store told me because i bought it some where else all they could is sell me a new band for $45.00 dollar . So i could give a zero stars to Best Buy i would i have spent a lot of money with Best Buy but no more !!!! Best Buy used to be a good store but it has gone down hill !

I purchased a watch and a sales person asked me yo take there credit card without interest for 36 months so i have taken and then in the statement they asked me to pay full amount.what a waste of time,i visited store couple of times and no one helps they ask you to call credit card customer care ,and when i call they no one respond to call.so at last i have paid full amount. WORSR DECISION TO BUY IN BEST BUY THERE CUSTOM SERVICE SUCKS BIG TRAP

I ordered the what but they delivered the wrong one and when I called the found out what happened to my order, they told me can go to the store and exchange what the stores management said no, we can deal with the online orders , then I have to call again and go to FedEx to return the back to watch and I weigh six dollars my own bucket just to return it back and till now I have a get my refund money back yet it has been more than one week

I returned it. It went on sale four days after I bought it. At Best Buy! They should have informed me that it would be on sale soon.

It is a stupid thing. I don't know why you even need it, it doesn't have a charge like fitness truckers do, it doesn't do much more than fitness tracers do

Worse experience I have ever had I ordered my item on Dec 23 we are now on Jan 10 and I still haven’t received my order so many run arounds and lies over the phone I just decided to cancel everything an take my business another place if you have time to waste go to Best Buy if not take your business another way

You can go in best buy and spend any amount, and they make sure you walk out with out a bagged item, or buy them!

The product was delivered, but when opened, there was no watch inside! I've requested a refund from the Best Buy customer service, but haven't heard back (notwithstanding my discussion with a customer service rep). This is so disappointing.

Bought Apple Watch. Had to be shipped. When shipment was received, the Fed Ex box was empty. I immediately called Best Buy customer service was horrible