Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$509.99
Save $19.01
The comparable value is $529.00

Customer reviews

Rating 4.7 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-131 of 131 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch for fitness and using for all health functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch Series 11

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Watch. Very easy to use. Would Highly Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appearance, smooth operation, very suitable for use during exercise

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box and no support

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased “Open Box-Excellent”, but watch had already been attached to someone elses AppleCare+ account. Neither Apple nor Best Buy claim to be able to do anything about it. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Theft by Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy anything from Best Buy!!! My packages arrived empty. Both Apple Watches were missing from package. Went to the store to pick up the replacements and they made me buy the replacements and told me I would be refunded for the stolen watches. Instead, I was charged for the missing watches AND the replacements. Paid double for them. Have contacted customer support several times and keep getting told I’ll be receiving my refund. However, it’s been 10 days and no refund. Instead, I get an email saying my case has been closed. Paid over $2,000 for 2 watches!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful bad service horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service , not received no refund avoid this merchant, not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve tried ordering this watch. The first time I ordered the delivery service never delivered the item even though it said it was, the second time I ordered it it was cancelled for what reason I don’t know. I don’t know what you guys are doing but absolutely terrible service, and terrible customer service when I try reaching out for answers. I will not be doing business with you guys anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    can't txt in cellular without phone on

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch needs cell phone on to txt in cellular mode. Not acceptable!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item already broke I purchased in December . I took it off to change my name and it broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your company sold me a watch that never arrived. I had to cancel the order and buy a more expensive watch. You messed up my holiday gifting

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple watch Series 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. It was a gift for my boyfriend. He loves it.

    I would recommend this to a friend