Customer Ratings & Reviews

Good product with many nice features. However, the short battery life is a problem. The battery loses almost all its power in less than 12 hours. Requires frequent charging. Because of the poor battery operation using a Fitbit wristwatch instead.

The purchase experience was great. However, the battery died 19 days after purchase and due to no returns of cellular devices after 14 days, I’m having to deal directly with Apple to repair or replace it. It would be nice if an item would work until you at least get the bill.

I have worn various fit bits for years never had an issue. Every time I wear this it lowers my heart rate 10-20 bpm and makes me feel like I’m going to pass out. I have no heart issues, have had an actual ekg done on me and everything. My heart is very healthy. Customer service says it’s not the watch and to have more tests done at the doctor or buy a different watch. Absolutely horrible. I now have a very expensive paperweight. It’s the electrical sensor in this that causes the issue for me, so beware it may cause it for you too and Apple does not care.

I rate the customer service poorly because I didn't get the right information until I went back to the store again. Overall, the watch works great!

Picked up the watch after ordering it and being told it was not available until January. When the watch was opened today for Christmas there was no band included.

Came locked. Since I didn't know the last owners apple ID (and how would I?) it was unusable. Geek Squad was nice but ultimately I had not choice but to return it. I don't understand how Best Buy could sell an item in this condition.

No reason, didn’t do anything different, it just quit working. I expect better from Apple.

this is great if you dont plan to have to answer the phone. The speaker volume is horrible and hard to hear on it. Poor quality for Apple product

I’m not sure why I bought this I have not even used that much other then to tell time screen is to small to text

I had a series 3 before the 4. If you’re deciding between the series 3 or 4.. definitely go with a series 3! Series 4 is nothing but issues

It is useless and overpricing. The battery can’t even last my entire ten hours shift. I charged it the previous night

This watch band gives my gal dermatitis, bad dermatitis. What is up with that? S

I have to charge it every day by 2 pm. Makes it hard to use. Wouldn’t recommend the 4. Had a 2 and it would last 2 days.

The Samsung product does alot more than what this apple watch can produce and is more active in activity than apple. I would like to go back to android product if possible... iam very disappointed as well as my kids... they are Doctors and fitness instructors.. not happy 2028086367...

but needs to be exchanged for a larger one. I bought it too small

Can’t get Siri to work, out of 10 tries, I’ll get maybe 4-5. To use it cellular, is not that big of deal. Going to return it and save my $$$.

Overly priced, couldn’t be to far away from of it didn’t work

My watch arrived quickly, but unfortunately the watch is DOA (dead on arrival). I will be returning the watch to a local Bestbuy. The watch screen keeps flickering.

This each is worth $100 not more I bought everything apple ever made but the watch is worthless. Takes forever to setup and when done it is a stupid watch not smart. Before you buy it think how many things you can do on it, not much

Had problems with the watch in less than a month. Timmer stopped working. Siri packed her bags and left. I'm sure the Apple techs will get it working correctly. But with the $500 price tag I was surprised when it went haywire.