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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8382 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers often highlight the Apple Watch Series 5's user-friendly interface, fitness tracking capabilities, and stylish design as positive aspects. They appreciate its affordability, variety of colors, and new features. However, concerns are raised regarding battery life, with some users expressing dissatisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 8,382 reviews
  • Rated 5 out of 5 stars

    One of my favorite purchases ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing watch for me that I originally purchased in 2019 on a whim when Best Buy had reward points. I bought a laptop which gave me enough points to cover the cost of this. Well, my computer is no longer working but my watch keeps on ticking. Every day, I am learning more and more things to keep me on track. I have changed out the band a few times for versatility. Bands can be ordered easily on amazon and there are tons of fun colors and designs. The battery has held up well. I usually wear it all day and then charge at night or it would not last the entire next day. For having it about 4 years, I think that is pretty good. One of the best buys ever and I do not regret in the least. I have just recently gotten into health again and I appreciate all the bells and whistles that come with Apple Health. Everything seems to be accurate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No instructions on use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't wear it anymore as I don't know how to use it. The steps I took vs. what it says on my phone are different so don't know which one to believe.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love the Apple Watch hate Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy not only took the amount of my Apple Watch out of my account but also held that amount for seven days. I will never do business with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, just plain awful. Apple can gloat all it wants with it's 99% customer satisfaction - but I thought this was an awful product. For one; the watch doesn't intelligently come up with interpretive responses to your text messages. Secondly Siri can't read your messages out loud. There are very few apps available and you can't view message counts. I was very disappointed with my first Apple Watch and didn't end up keeping it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side button on this watch is extremely annoying it is always being bumped and asking what I need or turning up / down the volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get apple care

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later is not properly working so please be careful with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped syncing as soon as the return period ended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch stopped syncing as soon as the return period ended. How coincidental? I’m frustrated.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for compatible phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman told me it worked for all iPhones which was incorrect. Only works for 6s plus and newer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is brilliant but was told I would receive points on this item but did not receive in end

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too pricey

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and stylish but couldn’t really find a good reason to keep

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of apple watch. Didn’t like it so returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Watch and lot of features. The Size is good for a smaller wrist. Battery life could be better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Watch looks refurbished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rather needs to buy from Apple store, looks refurbished one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery dies at 40% less than a month old...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better, Best Buy won’t replace it. Not cool, guys.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok watch I like my 3 better . They are basically the same thing the 5 just has ekg but all app are the same the interface is the same Z I feel like my 3 is way more user friendly .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New dishwasher purchase, was a defective washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the minute of installation by unqualified personnel provided by Best Buy and a cost to me, the dishwasher did not work properly. This is the worst experience I have ever had with any company or any appliance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lied about free item with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer a free item with purchase but you never recieve it and when you call they claim Apple hasn’t given them the codes. I purchased my watch two weeks ago and still have not received my digital product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is good! But can you help to receive my money back because this Order # 1120130970934 was canceled 9 of may and I bought Apple Watch from store, and I didn’t receive my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its say 40mm but actually is a 38mm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So its say 40mm case, a few weeks after i purchase the watch, i decided to buy a protective case for it, and its not a 40mm like it said i have to get a 38mm case, so i was over charge for this watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    already having problems with it:(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already having problems with it. It won't count my minutes working out. And it's starting to call the police/emergency calls all by itself. Very disappointing for what I had to pay

    No, I would not recommend this to a friend