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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7761 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Apple Watch Series 5's user-friendly interface, extended battery life, and enhanced fitness tracking capabilities. Many also appreciate the larger screen size, new features, and stylish design. However, some users find the watch to be expensive and express concerns about its durability and the initial learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 7,761 reviews
  • Rated 3 out of 5 stars

    Good. Just horrible battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on my watch is horrible. I’ve had the 4th generation Apple Watch and it was honestly better. I don’t see the difference between these two but I should have stayed with the 4th generation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible shipping option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping took forever. And wound up never being delivered. Had to re-order and wait all over again. Was a gift to my mother for surviving coronavirus. I am truly saddened by this whole experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well most of the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine most of the time. Having trouble with Activity and Heart Rate sensors. Worst part is, this problem comes and goes, and due COVID, Apple Stores are closed so couldn't get it fixed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great watch bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works amazing but I set it the way I wanted and the battery didn't even last a day. i know there are ways to conserve battery but I didn't pay almost $400 to reduce my functionality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product good, add on questionable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Watch 5 should come with a detailed instruction manual. I purchased a 2-year Apple contract along wOther the watch without reviewing it first. MISTAKE! It is worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was and open box watch and a really good deal. However the walkie-talkie did not work and that was a deal at the time. Overall good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big apple fan, however, I did not think the series 5 or any apple watch, in general, was worth the 300+ for my needs as I do not need most of the functions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up for my mom for Christmas. She seems really happy with it, and that it is compatible with her Series 3 bands. Not a product for me, so can't offer too much insight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Watch series 6

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Watch great quality the only issue was I would get like this radiation circle in the top of my hand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lots of $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been pretty good. just make sure you get the care since my watch feel 2 feet and the screen shattered. i think i would go with a different product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DISSATISFIED CUSTOMER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I can get curb side pick up and message several time it be ready, yet never was, then told it was mailed and went to your store several times no answer, tracked it serval time, made numerous calls , nothing. Then got through this morning and was told lost in transit!! SERIOUS VERY DISSAPOINTED. AND STILL NO WATCH. AND PURCHASED ACCESSORIES FOR IT THROUGH YOU..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love the watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in the box it was supposed to, but in the box was a different story. I ordered the silver with white band, which was pictured on the box, but received the black with black band. It was a good thing that the recipient wanted the black one instead. I had to call apple, however, to make sure that the serial #'s on the box matched. Thankfully even though the watch was different, the serial # did match. Very frustrating. Even though it was an open box. It had a top rating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch series 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So as this review is stated, I’m reviewing this in 2025 this watch came out quite a few years ago. It’s a series 5 watch. I currently own a series 10. I just traded in this watch right here series 5 to a series 10 that’s how reliable the series 5 was. The reason to trade in from a 5 to 10 is just that the technology has changed obviously, and with new development and software requires the newer devices for them to work on. Battery was still working just fine on the series 5 obviously it’s slow down just a hair bit, but it was still being able to be charged and used throughout the entire day without meeting assistance for a quick charge so it was still working five years later since I purchased it. No issues with it whatsoever it wore just as nice as the newest one does little bit heavier than the new one was because the new one runs titanium for back plate and the old one was definitely not. Size wise is quite difference between the five and the 10 for obvious reasons, but I highly recommended the five when it was available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger is dead after one month of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is not so good, charger is dead, and it is a watch for 470$. And you have to charge it every two days. can’t recommend to someone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I like my Samsung galaxy watch better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from Android to Apple and thought I'd really like this watch but was major let don't by the battery. My galaxy watch lasted any where from 3 to 4 days where my I could barely get a a day and half and that's with just about all the functions turned off. Needless to say I returned this $500 watch. I'll wait to see if they can fix the battery or find a alternative. I refuse to pay $500 for watch with battery problems just to say I have a apple watch!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch, wish they had better battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Apple Watch but wanted something with more battery life switched to Garmin instinct.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the watch for the first day but while wearing it the screen goes black at least twice a day. I think I was sold a defective watch...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    watch is great quality but the band is inadequate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great. However, the band presents a problem for those who wear jeans. The band easily picks up the blue jean color!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Activity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for recording activity but one should turn on the activity before it records anything which i think is an extra step

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works well with my other Apple products however the battery life doesn’t last long when you workout.

    I would recommend this to a friend