Customer Ratings & Reviews

Was slow from beginning freezes sometimes disappointed overall on product

Apple's iWatch6 was rumored of releasing after my purchase!!! OMG!!!

Is pretty cool iPhone wacht for a fitness pre work out

Received a watch which doesn’t track my activity. Also navigation won’t respond promptly. Called apple technical support they were not very helpful to resolve the issues. So ending up returning the watch. I never had such issues with apple products .. hope it won’t happen again

Open box purchase, I plan on replacing it with a new one.

Very angry I did not get points for purchasing this item. It’s absolutely ridiculous that I had to pay that much money and did not get points towards my account. Never again will I buy from Best Buy. They are all about money. They do not want to help you at all.

Not very compatible had a hard time accessing my line.

Poor battery life. Shut all features down and still only lasted 12 hours. Took it out in a round of golf, after full charge.. and it died in 3.5 hours. Not worth the price even if free. I am pro Apple and they let me down on this one.

I received this item. It was fine at first, then screen started to flicker and then would not turn on at all. Had to return. But also had to pay more for a different watch they didn't even have the sane color I ordered!!!

I ordered a new watch for my wife and I was sent a used one. This is the second time Best Buy has sent me a used item when I ordered a new one. Very bad business for Best Buy to do this.

Contacted Apple and they want me to send in and pay for shipping for a watch that was not built right also try returning to Best Buy and they were not accepting returns Do Not Buy

Haven’t even had this watch a month yet and the battery dies so quickly, i can’t even wear it for 8 hours without it dying and I’ve turned off every feature that could use battery

This watch is terrible. I bought it brand new and it’s already done messed up on me. Keeps cutting off like its dead when it’s really not. So not satisfied with this series 5.

I had the 2 series and battery life was way longer than this new 5. I tried to return it and it was not returned able and it hasn’t been even a month since I purchased it.

I can zoom out and it’s stuck like that and I tried using the thing in the side of the watch and it does not work I would like a replacement or I will call corporate.

After graduating from the First Place Transition Academy in Phoenix, Arizona, I bought this for myself as a graduation present. The transition academy is a program for adults with Autism 18+, to learn how to be more independent and not have to rely so much on family for help. Life skill classes such as financing, transportation, relationships, health/nutrition, etc., are all part of the program. Living with 3 roommates my first year of the program all on different levels of the autism spectrum, taught me a lot as I had never been around other individuals in the past that I knew of. Moved from Columbus, Ohio to Phoenix in July of 2018 to be a student in the program. I highly recommend the First Place Transition Academy. Now to review the product. The apple watch series 5 worked wonders from recording cardio workouts, texting, talking on the phone or just something to stay entertained. I currently have a series 7 apple watch, but these devices are way better than most smart watches in my opinion

it took longer to BE delivered. I CALLED TO GET SOME ANSWERS AND NO ONE COULD HELP THIS WAS A GIFT SOR MY SON... VERY DISAPOINTED IN BEST BUY

Product was returned to Best Buy for a full refund. Watch was considered too complicated for person receiving this product as a gift.

I bought an open box watch and it was the same price as a new one at one store I feel Best Buy should be more transparent about pricing

I’m not charging It will not charge on the charger not sure but I will be bringing it back to the store because it cost a lot of money