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Customer Ratings & Reviews

Your price for this item is $274.99
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The comparable value price is $499.00

Customer reviews

Rating 4.8 out of 5 stars with 1392 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Apple Watch Series 5 for its user-friendly interface, cellular connectivity, and fitness tracking capabilities. They appreciate the convenience it offers by allowing them to leave their phones behind. However, some users have concerns about its battery life and the initial learning curve associated with using the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,392 reviews
  • Rated 5 out of 5 stars

    Zero stars on emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great. All the emails you have sent me since my purchase has made me EXTREMELY ANNOYED WITH BEST BUY!! We bought from you... now leave us alone or next time I will not even consider Best Buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I might have to return this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this watch, but I don't. The battery doesn't last longer than 5 hours if I talk for 40 minutes or exercise with it. Spoke with Apple and they said they would "fix" it, but now that I have over 40 days of workouts and goal streaks that really suck s that want to "fix" it and I would be without it....Very frustrating....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 5 Apple Watch is a great upgrade from the series 3. I think it’s biometric monitors are more accurate than the series 3. The battery definitely lasts longer than the series 3. Worthy upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves the watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter so I don’t have a detailed review other than to say my daughter loves it. It also gives us comfort knowing she has easy access to call as she is away at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the switch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife made the switch from her Fitbit to this watch, already being on Apple's ecosystem. She loves being able to go on a run without her phone while still calling or streaming music. Great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice watch but wish the charge lasted longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, but I wish the charge lasted longer. You have to charge it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I would go to Best Buy I would see the watches and I knew I wanted to get one after a few visits I just decided to order it online product came free next day shipping it is a great watch

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing watch, though is sad that the battery does not last as much :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an improved display which is much easier to see. I love that I can just raise my arm to see the time. You no longer have to push the crown in the middle of the night to get the time. I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 5 I-watch was a Christmas gift for my wife. I currently have the series 3 and was surprised at the additional features it has. Recommend the series 5 I-watch to anybody that is looking to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks everything - heartrate, steps, etc.. This watch really is cool because I can receive phone calls even if I don't have my phone.. texting is good too and you can use siri to write your texts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this open box Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been hesitant to purchase "open box" item. My watch came in perfect condition even though it was not in the original box. Best Buy made sure that it was fully protected for shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Watch 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with my I watch... First one I have ever owned and I cant imaging my life without it now. Love love love it. Especially the sound feature and alarm.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Apple Watch and I love it! I have the Apple Watch for her by accident went in an MRI and it died a slow death. I replaced it with the Apple five and I’m very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter loved it! Color is beautiful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my granddaughter for her high school graduation! She was thrilled! Due to the corona virus all graduation festivities were cancelled! She said this gift helped to lift her spirits!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice looking with multiple apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life the only issue. Our experience has been 24 hrs max. Til a recharge needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch/phone combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Apple watch on my wish list for about 4 years and finally decided to purchase. Very glad I did! Still working on the exercise tracking but all in all, it was a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    going from a Series 3 to this series is a nice upgrade. I really like the feel and features included now, especially that health is a big deal for me. I like the weight of it, the quality, its Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally great, but one problem - dropped calls!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features - particularly those related to health - and the daily reminders and prompts. One major problem, however, is that the calls I receive and make are continually dropped in mid-sentence not long after the call is initiated. It's annoying at best, and a fatal flaw at least. I'll be taking this into Best Buy to get suggestions about how to stop or at least minimize this happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great health monitoring and battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish accessory to the iPhone. Good cellular reception when used in non-tethered mode. Apps appear clear and crisp on screen. Speedy response. Excellent digital health apps. Good battery life.

    I would recommend this to a friend