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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1392 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Apple Watch Series 5 for its user-friendly interface, cellular connectivity, and fitness tracking capabilities. They appreciate the convenience it offers by allowing them to leave their phones behind. However, some users have concerns about its battery life and the initial learning curve associated with using the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    been very dissapointed for spending $500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First watch had a scratch in the face. Took it back first day after Christmas. Had to wait until January 3 to get a new one. Battery life is really bad. If you leave the always on feature on, battery was dead before the end of the day. Checked on line, did all the supposed fixes: turned off always on, turned watch off, unpaired, and repaired the watch with my phone. So far, nothing is working to keep the battery from only lasting two days. I will contact apple and see if they have a fix. Very disappointing...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Open box no!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not advise open box on the Apple Watch, my battery life sucks because I just found out the watch was a display model and was always being charged and used. RETURNING FOR A NON USED ITEM

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same as the gps one the only difference is that you pay 10$ a month for it and sometime it will not make a call when you are to far from your phone if u leave it at home

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke less than a month of owning. The charger seemed to of gotten so hot it fries the whole watch

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the numbers wasn’t working, other than that, always loved apple watch!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fraudulently purchased on my account & I didn’t order

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this watch with a Samsung watch. Much happier.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone carrier requires an additional phone line if using watch as a phone. Best Buy charged $45.00 restocking fees when unit was returned.

    No, I would not recommend this to a friend