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Customer Ratings & Reviews

Your price for this item is $374.99
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The comparable value price is $499.00

Customer reviews

Rating 4.8 out of 5 stars with 1392 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Apple Watch Series 5 for its user-friendly interface, cellular connectivity, and fitness tracking capabilities. They appreciate the convenience it offers by allowing them to leave their phones behind. However, some users have concerns about its battery life and the initial learning curve associated with using the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,392 reviews
  • Rated 3 out of 5 stars

    It doesn’t work as well as I thought it would

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work as well as I thought it would I did buy for used but it was supposed to be an excellent condition I should’ve waited for the newest Apple Watch I regret that

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I wish I knew how wonderful it can be. I bought it thinking my watch was a 6s, turns out it is only a 6. So I am going to have to buy a new phone so I can use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work like it should and no one can help me get it set up the way it’s supposed to work. I’ve talked to 6 different techs and none can help! so annoyed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what the rave is about

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally prefer the fitbit versa. As a smart watch it is supposed to be it should be better known as a dumb watch. Good luck to you all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery dies quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t last for the day versus the series 3 that almost never did that for the entire year and a half that I had it. My usage has obviously not changed but I believe it’s because of the screen that’s always on display.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Had to send in to Apple first 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch arrived at the right time at my home. First week the watch battery lasted about 15 hours, after that it would last 6 hours at the most. After having it for 3 weeks and talking to Apple support, I already had to send it in for it to get a new battery. I love Apple products but very disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A middle of the line unit that helps with the terrible speakers installed in the majority of televisions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but my raise to talk doesn't always work and i have to say hey suri

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My daughter likes it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch according to my daughter but I hate apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple Watch and the iPhone 11 at the same time. We paid for a Apple care plan for the watch and the phone. We were told at the time of purchase that the plan covered loss and theft for both devices. My wife loss the watch while at the beach. I contactedApple thru Best Buy and was informed that the loss coverage is only for the phone. I guess she should have worn the phone instead of the watch. Like most plans a waste of money. When you actually need what you were told you paid for you find out what you need isn’t covered.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Oh No!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the watch as a gift and the internal battery died within 4 months and it was charged regularly.. would not recommend this watch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same as the gps one the only difference is that you pay 10$ a month for it and sometime it will not make a call when you are to far from your phone if u leave it at home

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Compatibility is terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So u can pair this with IPhone 6s or newer along with the Apple Watch series 3 but you cannot pair a watch series 5 or 3 with an iPhone 6+ or before. Somehow you can pair Apple Watch series 4 with an iPhone 6+ though. Makes no sense. Furthermore can’t use Apple Watch with anything other than iPhone. “It’s meant to be an accessory to the iPhone”. It’s one heck of an expensive accessory to not even be able to connect a phone less than 5 yrs old. This is irritating and unlike the apple I have grown to love.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke less than a month of owning. The charger seemed to of gotten so hot it fries the whole watch

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the numbers wasn’t working, other than that, always loved apple watch!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fraudulently purchased on my account & I didn’t order

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this watch with a Samsung watch. Much happier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not tracking my movement accurately and no Spotify

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch specifically for working out and running while listening to Spotify. It is not even tracking my steps properly. Also, Spotify has not come up with an app supported by Apple Watch, so you basically have to get a Apple Music subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Apple 5 watch review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch and easy to use. Best Buy is a wonderful place to shop in store or online. We bought it for Christmas and the delivery was on time. This watch has all the features we wanted and more. The notification features are super whether it is for a call or text. My wife wouldn’t leave home without it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More pink than gold, don’t like it, return it and change it for the stainless steel, hoping that this one is more gold.

    No, I would not recommend this to a friend