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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $529.00

Customer reviews

Rating 4.8 out of 5 stars with 1559 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Apple Watch Series 5 for its user-friendly interface, cellular connectivity, and fitness tracking capabilities. They appreciate the convenience it offers and consider it a great gift option. However, some customers have concerns about its battery life and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,559 reviews
  • Rated 4 out of 5 stars

    Does more than I knew when purchasec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well but do have problems with the cellular.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good use for my son at school. Great for his age.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use for my son at school. Great for his age.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as easy use as thought of

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Watch was Not as easy to use as expected

    I would recommend this to a friend
  • Cons mentioned:
    Activation issue

    Rated 1 out of 5 stars

    Unusable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box Apple Watch in Excellent condition, and it is in great condition. However they obviously don’t check the watches when they’re returned because it’s still paired to the original purchaser Apple ID, so it cannot be paired to my boyfriends; and he can’t use it. It’s been a couple of weeks since I bought it, but since it was a gift I gave it to him too late to return, and we still haven’t been able to get it unlocked or get anyone from Best Buy to help with the issue. I spent almost $700 on something we can’t use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is beautiful but I am very disappointed with its battery life. It would not even last a full day and I never took calls on it or used it for anything else until I got to the gym and it would die in the middle of my workout. I returned it and BestBuy charged me a $45 restocking fee. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome product, but how do I insure it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, bought it and love it. Enjoy Best Buy about as much as people love to complain which is a lot and often. Just curious how I get the same or similar insurance that I have for my phone for the watch?

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad battery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery don’t last the whole day :( , besides the battery I love my watch .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good. But value for money is not great. I had series 3 and there are only few upgrades from that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much different than Series 4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new watch cause my old one was stolen. To me it is not much better than the Series 4.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smart watches still have a way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siri is inconsistent, touch screen only seems to work after you give the chip time to process

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very difficult to connect with my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a watch. Not sure why everyone raves about it. It has to be charged all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vdshsjs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hdhdjejejdhdhdhhddhhdddfffff fffrde drdsndjdhdh hdhdhs hehehh Nehru I

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned.. brought the GPS only version. didn’t try it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glorified watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would do more, especially for the price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had know the battery life was so short, I would not purchase,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her watch. I saw this same watch at Verizon with a lower price one day after I bought it. Yes it was the days of Thanksgiving and Best Buy would not match the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great but no cellular on AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch but neither Apple or AT&T are able to connect to my iPhone service. Based upon online forums, I will need to change to a different mobile service provider.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent more time charging this the I ever used it . Waste of money .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this watch for about 3 months, and I’m not satisfied with it. It’s not a reliable device. I have constant issues with the notifications, opening apps, slow to update the information. If I could return it and get my money back, I would.

    No, I would not recommend this to a friend