Customer Ratings & Reviews

Watch is fine even thou it took them an hour to put on a protective film. My big complaint is that I went to the same store last week looking to buy a 77’ TV and was told I needed an appointment as Best Buy was experimenting with a new process. Needless to say we were not happy as were all of the other people trying to get in. Who ever came up with this idea needs to be fired. My family and I will no longer shop at this store or any of your other locations.

I purchased this for my granddaughter, who has a heart problem. This watch has been more than we expected. She has had more than one episode where the watch has recorded the incident and they were able to send all the stats to the cardiologist. It records everything they need from the EKG to pulse and beyond, It is our hope, with Apple's help, that someday this will be covered by insurance for those in need. Thank You Apple

Doesn’t make steps a priority which I was looking for. Also inconvenient to have to charge every night

This was junk. It did not charge. Would not turn on. Do not trust Best Buy open box.

I didn’t receive yet :( please sent the Apple Watch our cancel the order please ... I will go to the store Thanks Alfredo Pulido

Nice watch but how difficult is it to provide a band that securely attaches to the watch? Must be harder than it would seem.

can't figure it out, nothing seems to be intuitive, fit bit easier

Too advanced for me. I'm 77 yrs. old and not used to all the stuff on this watch. No instructions on how to set up. No details of what each of the settings mean. Too complicated for my needs. And what happened to old fashion buckles? Is there a simpler watch to fit my needs? And cheaper also? And it tells me when to breathe! I know how!! Been doing it for 77 years!!

horrible battery life, where my old Apple Watch 3 (though 42mm) lasts longer.

Purchased open box charging cable did not work there goes my open box discount new cable 18$

Don’t buy any Apple Watches from Best Buy! They sold me a lemon. Luckily I bought the Apple Care Coverage because I didn’t trust it. They will be refunding my money ASAP or I will be calling Amex and dispute this purchase.

Bands do not work or stay attached. Will be returning the item

Just didn’t care for it to small for my liking. I purchased the 44 and love much

Your service sucks! Ordered this watch on 8 Dec. It is now 21 Dec. Your tracking information shows that it was never picked up by the post office. I ordered another watch from Amazon and it will be here next day. Whenever your slow service gets here, i am returning your watch. Maybe it will arrive in time for Christmas 2021.

There are not any watch faces that can be used for those with trouble seeing

my granddaughter loves this watch and how it works

I bought this watch in a deal where I was supposed to get Apple sports band. But I didn’t get the band yet. I have been trying to follow up for the same. Customer support is useless. The wait is so long. People are in a hurry and transfer without listening full story. And I have no updates for the same yet.

Very disappointed that the battery doesn't last long at all.

strap color looks faded. I am not really feel good on this..

terrible customer experience. purchased open box (like new) item, it was missing one of the sports bands. I was fine with that until i looked at the price and realized that i paid full price for a open-box item... stick to buying products from the manufacturer.