Customer Ratings & Reviews

Works good but nothing special about it. Save your money and wait for a better version

Battery already not holding a charge. Bought in February 2024.

I was supposed to receive a price match and I never did. I price match it for target price but I wanted to go ahead and pick it up. So I went to Best Buy and I price matched it. They told me they would do it. I called multiple times to check on the price match. It’s now been over two weeks and I’ve received no information about it. Every single time I call they will say you receive a notification 48 hours after you request the price match. I told them it’s been a week then week and a half then two weeks. So in the end, I wish I would’ve just gotten it from target. At least I would’ve gotten it for a great price. Best Buy is full of nothing but scam artist. Don’t trust them when they say they will price matches, it’s just the way for you to be tricked into buying it at a higher price. They are liars and they just want to take your money. Also, the battery life on this Apple Watch is horrible. It’s supposed to last 18 hours. It barely even last seven. I can’t get through an entire days work without it turning off. Honestly, never buy from Best Buy.

Love it too much she always thankful for me to get it for her

Cannot pair with my ifone 12 pro os 17.2. ……….,

Disappointed. Night view cannot see it is so dim. Unable to brighten

I was really disappointed to find out that I couldn’t use this watch due to that I don’t own an iPhone I have Samsung phone so I can’t pair it up

The watch was defective and unable to keep a charge. I was disappointed, as I drove 1.5 hours to purchase this watch. I was able to return it without issue.

This is the worst watch I have ever owned. Battery drains completely within a few hours, requires charging several times a day. This is with no apps running, no workouts, looking at the watch perhaps six or seven times a day. Exhausted all troubleshooting methods, this is simply either defective by design, defective software, defective hardware... no idea. This is the last Apple product I will ever buy.

excellent smart watch, the best that Apple can have, I am delighted

The box arrived without a watch in it. Customer service has not refunded my money and I haven’t heard back from them. Be careful with a purchase from Best Buy. I returned the box with the band and charger cable in it and noted in a message to them that it appears tampered with. It had 2 labels

My recent trade-in experience with Best Buy was disappointing. There's no direct customer service for this service, and the trade-in didn't complete successfully without any explanation. As a result, I've decided to return the item. Hope Best Buy improves their trade-in process and customer support.

Don’t ever buy from Best Buy. They sent me a defective product. Then canceled my replacement and still haven’t issued a refund. I’m out $400 and don’t have a watch. I’ve been on the phone with them 5 times. No resolution just empty promises. Fun company.

this product is another apple trap and really a bunch of HS you have to buy apple phone or something with a monthly HUGE fee to use it stay away from this rip off apple products ruined my wifes christmas ill never buy any apple again we dont want you stupid phones and huge monthly fees to use a watch

Battery lasts only 2 days. Fitbit app much better.

This item did not come as described. Fingerprints all over it!!! Did not come with a charger. Completely unsatisfied!!!!

Iwatch getting blankly sometimes and not working properly from yesterday I want to return it and exchange

Does not hold the charge for more than four hours ….

I was expecting more about this item the screen is trash

This was a gift so I haven’t had it long. The outer box was damaged when it was delivered so I returned the watch to my Best Buy. They were wonderful. Replaced it no questions asked. Watch battery is great along with the band. It’s comfortable and stays on tight but not too tight. So farI’m loving it!