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Customer Ratings & Reviews

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$158.99
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Comp. Value: $399.00

Customer reviews

Rating 4.9 out of 5 stars with 2640 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.9 out of 5 stars

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There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers are delighted by the Watch Series 9's excellent battery life, ease of use, and impressive array of features. Many appreciate the watch's size, color, and the accuracy of its blood oxygen and sleep tracking capabilities. Positive feedback also highlights the crisp display and the overall design. While some users experienced issues with GPS and notifications, the overwhelmingly positive response points to a highly satisfying user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,640 reviews
  • Rated 1 out of 5 stars

    Only worked for a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked for about 14 months and then quit charging. I had only used the official Apple charging cord that came with the watch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful watch but battery will not hold a charge for a full 24 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item new. I was sent a watch that was already attached to someone else’s phone. I went to the store to return it and was told they would do nothing. I have called repeatedly to speak to a supervisor and no one has called me back. They stole $400 from me like it was nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service Nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never order from Best Buy again. The Watch was stolen en route. It took weeks to get a refund and I STILL have not received a refund on the 2-year Protection Plan. I have spent literally hours on the phone & in live chats and get conflicting information with every contact.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Same thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but really its the same thing as the older one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch account block(open box)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open-box product and a very good rating of apple watch, but the other user's account is already connected, so access to my account is blocked. I'm not sure who can solve this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Same

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as older models nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the Fitbit Versa 3 to the apple watch. The compatibility with my phone is obviously way better but that’s where the superiority stops. The Apple Watch’s sleep, exercise and movement tracking are all not very good at all. I miss my Fitbit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order didn't arrived don't buy anything from them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't the watch and best buy did not deliver the watch. When I contacted the customer service they ask me go to the law enforcement. Worst service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch - where is it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd love to be able to review this watch except after I bought it you decided it couldn't be delivered and cancelled my order. Very disappointed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get the Tik Tok Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste of money. Compared to the fakes on Tik Tok for $6 you cannot tell the difference. Save yourself a ton of cash don't bother

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Incredibly comfortable and the face is the perfect size. I’m able to customize it and the apps for easy use. Has a great battery life. Being able to take a picture with my phone through my watch made getting a Christmas photo with 3 cats who hate each other much easier than it otherwise would have been.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t received my order and they not giving me replacement or any refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible time wasted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was ordered. This item was lost in transit. This order was held up and held up. I cancelled this order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t trust apple anymore.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple originaly know. is been lost i will try to consume their products less till start finding alternatives

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wanna return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected from the upgrade. But it was already passed return window

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery didnt worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped charging after a feew weeks and havent sent a replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t trust the Bestbuy offer of 4 months free apple fitness. It doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and paid for and didn’t receive Best Buy is a scam

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was bad, I had to manage the change with Apple!

    No, I would not recommend this to a friend