Customer Ratings & Reviews

Great watch but it requires a newer iPhone which becomes expensive fast

Pretty much sucks I should’ve kept my old one. I wasn’t even told that the blood oxygen and some other things don’t work on series 9 I didn’t know Apple was in a lawsuit.

Apple watch lasted less than a year, the screen froze and it didn't want to turn on anymore.

This model specifically does not have the blood oxygen sensor function activated. Silver color and storm blue band.

Best Buy sent an Apple Watch box with only the band inside. When I informed them of this, they told me it was past the 14 day return window and there was nothing they could do about it. The item was a gift for Father’s Day so it was opened until then (one day after the return window expired). Will never order online from Best Buy again.

I ordered this watch but it was not in the box when it arrived. I got in touch with Best Buy and was told that I would get a refund but later I got an email stating they would not do anything about it. I will not be shopping at Best Buy again.

I am so disappointed in Best Buy's customer service. Not only was the local store rude and unwilling to assist with this birthday gift for my husband, so was the corporate leaders. Returned this item and purchased from Wal-Mart. Much better service, believe it or not!

I ordered this phone on August 24, 2024. Today is September 17, 2024. It has not been delivered to the Store as of today. My complaint is why would you sale something that is not available!!

Unfortunately, I had to return this watch because it would not track properly. The amount of miles walked and it is important to me to have this feature work well

best buy support is worst, no one is bothered on helping customer. My $50 reward is not given even after multiple followups

Watch wasn’t working correctly. Did not link up to email etc

Took a moment to get used to the larger face since mMy old one was the 38 size. Now that I have gotten used to it I’m extremely pleased I made the purchase. I love the larger size for viewing EVERYTHING! I have small wrist and was afraid it wouldn’t work for me but it’s great. Thanks to Best Buy for open box prices. The watch is pristine and in perfect working order. I will always shop Best Buy deals.

This is my first Apple Watch and I really like it. I'm learning more about it as time goes on. I like the larger face that I chose. Charges very quickly.

Big improvement over the series 5. Brighter, easier to read and more features!

Super love this apple watch especially while working I dont have to grab my cellphone. Its so convinient to use.

The watch is great, needed a replace for my 5 year old watch that was no longer holding a charge.

Great product and a great price. Seamless pickup and everyone was great

Love it!! Has been very helpful. Gives more information then expected.

it works great, I love it. it works underwater as well.

Nice graduation gift for my nice !!!!!!!!!!!!!!!!!!!!