Customer Ratings & Reviews

I’m 54 with stage 4 colon cancer I live alone and my daughters and friends kept suggesting I get an Apple Watch because it has fall detection and several other heath benefits for someone in my situation. I am on a fixed income and barely get by so I had to save up for awhile to have the money. I finally was able to order the watch from Bestbuy and they shipped it to me and I received an empty box. The driver didn’t ring my doorbell ,didn’t ask for a signature or anything it was like he was trying to not be noticed but before he pulled away I had the box in my hands because I had been watching for them all day .I noticed immediately the box had been open and took pictures and weighed the box. It was clear that the watch was in the box when FedEx picked it up because of the weight difference from when it was scanned. I called Bestbuy and was told don’t worry sir we will send a replacement and it will be there on Monday. No worries, Monday comes and I recieve a letter stating that it was delayed and I will receive it by the 27 th. I have cancer treatment out of town so I went on line and discovered I could speed it up by paying 24.00 shipping so I did and was told recieve my watch today the 10th. Well the 10th I revived an email stating they would not replace my watch and I should work with local law enforcement! That may have been ok if I was told to do that 6 days prior when it happened but i was told they would replace it and I feel that they should require a signature on something that cost me 400 dollars that I really didn’t have to spend in the first place and then to top it all off they kick ya in the face when they charge shipping on something they never intended on shipping to you. So now I have spent 400 on an empty box and then paid 24.00 shipping on nothing being shipped. My question is how am I responsible for any of this when they choose the shipping company and then don’t require a signature! That’s like telling FedEx drivers or whoever hey take it, it’s fine don’t even worry we aren’t going to do anything to you ! So order if you want but just know if something happens Bestbuy doesn’t care they have their money and then some because you can pay shipping on the replacement they aren’t going to send you!

While I anticipated an improvement with the upgrade for my S7 due to its dwindling battery life, I was disappointed to find that the battery performance of the new device was even worse than my two-year-old S7. Consequently, I've decided to return it and stick with my S7 for another year.

Got it for my husband for Christmas but now it won’t stay charged

I like the watch but I only wear it outside the home. I use it primary as a watch.

Everything great except battery backup. Good for daily wear.

I don’t like the band, but the watch is awesome. Good purchase

Great looking and awesome functions, battery could be better.

GPS Model. Works well but I am constatntly asked to enter my passcode?

Good product with lots of feasibility for day to day life

Good enough. Bought it for my partner and they like it.

It's. A worthy one can be used as a daily watch accurate

Works as intended. …………………………………………….,.,.,……,,,,,,,,

Love it! But hate that the animated faces pause my AirPods

good watch and good price. very good offers for me

The belt is not so good velcro not sticking properly

I recently purchased the watch for my wife . I was so embarrassed when she open the box the wristband was so dirty. It look like someone wore the watch and returned it. I had to go purchase a new wristband.

New watch is fine but I sent an Apple Watch Series 6 in in perfect working condition which should have been a $110 credit and the return department said the touch screen didn’t work but it worked fine when sent.

Doesn’t have live heartrate monitoring. Not a good Fitbit replacement as they advertise. It is however far more comfortable to wear than a Fitbit and has some nice features

I don’t see the value in having this watch. It only has a signal for so many feet, and you can barely access the features because it’s a watch. Am not really pleased with the watch but I guess I’ll have to keep it.

Overall it’s good watch but battery performance is not good, it last only for 12 hours