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Customer Ratings & Reviews

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$170.99
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Customer reviews

Rating 4.8 out of 5 stars with 1785 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Watch Series 9 (GPS) 45mm, frequently praising its battery life, screen size, and ease of use. Many appreciate the watch's features, design, and the quality of materials used. Positive feedback also highlights the comfort and style of the band, along with the accuracy of health tracking features like heart rate and blood oxygen monitoring. A small number of users expressed some concerns about the sport loop band.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,785 reviews
  • Rated 1 out of 5 stars

    Apple Watch lost the oxygen function ❌

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In General the Display Quality was very poor, & when I sent for the warranty replacement I lost the oxygen functionality that was one of the reasons for selecting this Apple Watch series 9s

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly disappointed.. managed to scratch the screen out of the box and the battery life stinks..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Watch not real comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but the band digs in a bit. Way too expensive vs the non apple versions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Watch, poor customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was scammed by best buy. Was supposed to be open box new excellent with all packaging but my watch came in a bubble wrap bag with a charger and that was it. contacted customer support and was told to return it. tried to leave a survey response once before and they won't publish it to protect their image.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken with one month! And the new i can wait forr the new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service. I was sent the completely wrong watch. They will not let me swap it with another in store and had to mail back for return which I still have not received and it was mailed back December 27th. Last item that I will purchase from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned. Box was tampered with upon delivery. Box cut open as if someone looking to see what was inside. I do not recommend delivery of high priced items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst company ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my watch it was lost in the mail and I have yet to get a refund since November 14th. This is the worst experience I will never be shopping at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but absolutely terrible customer service sent me an empty box and then made me pay for it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charger and band not included. Had to return immed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger, band or original parts and accessories were not uncluded as described when picked up instore. Beware when buying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 new units with dead batteries. Returned them. Disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never got the order or a refund

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i ordered this watch and it never came amd then i was not even refunded

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to pair to my apple phone So I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dryed quickly and need to recharge at the end of day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Batttery Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is poor...and on top of it bestbuy changed the return policy and i was not able to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery is draining

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was damaged and battery is draining faster than expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band keeps coming open. Hate it! Kind of bulky also. I guess you get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No band

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box watch excellent condition arrived with no band

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not much different from watch 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have older version of watch series 6 or 7 ,try to avoid purchasing this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is not good plz don’t purchage from best buy

    No, I would not recommend this to a friend