Customer Ratings & Reviews

Great watch ever in my life. It’s my dream watch I got finally. I’m happy to have it from Best Buy. Nice quality.

I’ve always loved Best Buy. It’s been a great store for many years. I’ve always continue to buy my electronics there and other products I may need such as appliances. Great customer service and happy holidays.

I like it this watch a lot, it’s give all information what I need…

Love my new watch comfortable fit nice design and keeps track of my sleep. Use my watch when my phone is not around.

Love the new apple watch it's awesome and definitely something different than the other apple watches

Love this watch with black face and band really smooth looking only con Apple removed the oxygen app otherwise love the watch highly recommend

The item is great. Also, they are so friendly………..

It’s an amazing watch the price is a little high but it’s a good watch

I was skeptical getting it first because of the price but it’s worth giving it a shot

Perfeito o relógio tudo conforme descrito podem comprar sem medo

Finally a watch that looks and feels great on your wrist.

The best in style I love this I watch highly recommended

This watch is very good and works really great! I would recommend getting it for yourself or a gift.

Love it ! Didn’t know I even needed this . Now I can’t live without it!

Excellent condition. Love it. Would definitely but again!

excellent looks great the color looks really nice!

Returned as soon as I received. Never turned it on. I ordered an open box excellent condition but when I received it, it had not even been attempted to be clean and was filthy

Sleek and Beautiful Love my new Apple Watch Ultra 2!

I bought the open box item as excellent, but when I opened it, it had an original bracelet and charger, but when I tested the Apple Watch, I detected that it was a Chinese copy. I went physically to the Best Buy store to return it, where they gave me a contact and the case number 361376040. Soon after, I have been waiting for the refund, which was not treated as a priority in this theft case, and I already have two more open cases and nothing so far. item arrived back at best buy on 08/11 very upset with everything that happened and the lack of priority from bestbuy in this case of "stolen" possibly from one of its employees last case open

I purchased an "Excellent condition" open box item. Unfortunately, when I opened the sealed Best Buy shipping box, it was clear this was not in excellent condition (see photos). Upon further inspection, there was no watch face or band included. I tried to resolve this in person at a Best Buy store but was told that since it was an online order they could not help. They did verbally confirm that it looked like the package had been tampered with prior to shipping. After 3 claims into Best Buy customer service over the course of a month and half, I was told that even though the product was taken before packaging the box, I was liable because I had signed for the package. After posting my experience on a social media site, I found that I was not the only person to experience this and the other customers had similar issues with being completely turned away by Best Buy after purchasing missing open-box product. I ended up buying another watch from a different website with no issue. So I've spent double in order to get this watch. I love the watch and I think it's a really nice upgrade which allows me to function almost entirely independently from my phone.