Customer Ratings & Reviews

Used, sold as new! Certain products are refurbished and not told to the consumer. If I had know I wouldn’t have initially purchased. Best Buy is not the same store with great standards! Too many issues!

I like the watch but I thought it would do many more things than my old Iwatch and it is pretty much the same thing just bigger. But I do like it.

First apple watch owned. Love the functionality. Wish a charger would have come with it?

Review it in another post, I returned this to get the other color but in summary not worth $800 for 4 day battery use.

good watch overall for all purposes. Needs to do something with battery life it if only good up to 2 days.

It has lot of good feature. I primarily bought it to check oxygen saturation level but the number shown is on watch is not accurate. Generally it is 3 points over when I compare it with my regular monitor. Has some other good features though but oxygen part is not 100% reliable

Good I loved it ! Initially worried about the product but later on I felt glad purchasing form this platform.

It is awesome, brilliant band, looking perfect, i really recommend it

it is good and nice but the price for it a little so much i can tell not worth it for this price

So far, it’s operating as expected. It seems durable although I haven’t worked much in it.

Nice watch, great features, only problem is the band

Excellent product, it’s all I was expecting from it!!!

It basically has same features as all the other Apple Watches prices are to high for ot

It didn’t work out. Wouldn’t charge had to give it back

I gave it a chance, but I should’ve got the Garmin Phoenix eight.

I found device was inaccurate at times. I think it may have been too large for my 7.25 wrist and sometimes the sensors didn't always make contact

One of the worst service I ever received from best buy. When I brought Apple ultra watch with trade-in, they charged full amount of my best buy credit without deducting trade-in value. I thought trade-in will go through within few days.So, I paid my best by credit card balance by subtracting the trade-in value. But it’s been over a month, still trade-in status says Received and verifying the trade-in. since, I didn’t pay balance of trade-in, they added interest rate to the balance by best buy credit card. I tried going to best buy store and also calling customer care, no one was helpful. This is the worst experience I ever had. I will be removing my account and closing best buy credit card.

This watch is a really expensive watch as you can see.

Complete JUNK! These new Apple products are horrible! BEST BUY will do nothing to stand behind their loyal customers! DO NOT PURCHASE THESE NEW APPLE PRODUCTS

Super disappointment with this experience and how BestBuy is treating customers. Was expecting a call from the customer service as I was promised but no one reached out to me in regards to my issue.