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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 3179 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the Watch Ultra 2's impressive battery life, large, bright screen, and durable titanium casing. Many praise its accurate GPS, convenient cellular connectivity, and the range of useful features. While some found the band uncomfortable or the price high, the overall feedback highlights a positive user experience. The watch's rugged design and water resistance also receive significant praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,179 reviews
  • Rated 4 out of 5 stars

    Good watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A watch that integrates intelligence, business, and sports, with more features yet to be discovered! You deserve it! If the battery is more durable, it's perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too dim in low light. Keep the Ultra 1.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now, watch OS 10.1, there is a problem with the ambient light sensor where the screen is way too dim in low light. Also, bringing brightness down to 1 nit from 2 was a mistake. I preferred my Ultra 1. If you have the ultra 1 already DO NOT UPGRADE until there is a software update that addresses these issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the watch - Band mehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, although the ocean band makes it a bit chunkier than it already is for someone with a small wrist

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad watch but the price is too high at this point

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tracks everything I need, but it counted ME standing even tho I was sitting in heavy machines drilling rocks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I can check my blood pressure and wristband is a little uncomfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch overall. Unfortunate that a certain feature was taken out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not again !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman sad they would fix me up at Geek squad and they didn’t. Expected better from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have tattoos in the area where the watch reads your wrists it will lock the watch or stop your work outs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work mobile change

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the switch from Android for work. Still learning things daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black coating scratches easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black coating scratches easy. Love the watch otherwise. But at $800, it should hold up better to scratching. I would opt for the titanium after knowing this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears ti have better cellular reception than my old watch which is goid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this watch. This pairs with your iphone flawlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying Apple Watch Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Apple Watch. Not sure I know yet all of its capabilities.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch keeps randomly turning off and when fully charged. Won’t come back on until it’s fully charged

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. A bit pricy. Only issue is band that comes with it is to small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst shopping experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst shopping experience ever. Been kicked back and forth 4 times. Operator promised to ship the missing piece, and it never arrived. Called again, operator said they made misttake, and asked me to go to local store to handle. Went to local store in Warwick, manger kicked back saying they can't handle the return Finally, online operator can't even direct me to get the shipping information! that is funny. Keep saying there is mistake. No one is willing to help. Couldnt even find a way to return. Will never go back to shop any open-box online in bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy their Apple products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy Apple products from Best Buy! I gifted this “NEW” watch to my husband as a birthday present. He opened it and tried charging it (per the instruction manual) and it never came on. For the amount of money I paid for it, you would think it would work. Called Best Buy and was told to take it the Apple Store or call Apple because it was a couple days past the return timeline since I purchased it about a month ahead of his birthday. I take it to the Apple Store, and lo and behold, they weren’t able to even take it because it was a used Apple Watch and it was locked so no one could turn it on. Apparently, it was a returned watch that had already been setup and everything, and had been returned but never checked by Best Buy for resale. They sold me a used and locked “new” Apple Watch. Don’t buy Apple from them! It’s not worth the trouble.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. like the style. probably i buy another

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Add Man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life not good but I like everything else

    I would recommend this to a friend