Customer Ratings & Reviews

I’m writing to express my disappointment with a recent purchase I made through your Open Box program. I ordered an Apple Watch that was clearly labeled as being in “excellent condition.” However, upon receiving the item, it was immediately evident that this description was inaccurate. The watch is not fully functional, with multiple issues right out of the box. Most notably, the battery does not charge properly, and the magnetic charger does not stick to the back of the watch, making it essentially unusable. I called customer service and advised me to return the item to any Best Buy store.I immediately went to the store to find out that the Apple Watch Ultra 2 that I received from Best Buy website was FAKE I am so disappointed because i am expecting to receive something that met the promised quality standards.

BEST BUY SENT ME TEXT MESSAGE WITH WRONG INFO OF DELIVERY TIME AND DATE, 3rd party service showed up to delivery when I was not home, WHEN PURCHASING WATCH NO OPTION TO NOT HAVE A SIGNATURE delivery service returned my package had to purchase watch again and pick up at store VERY inconvenient !

couldn’t be happier with my Apple Watch Ultra 2. It’s hands down the best smartwatch I’ve ever owned. From the rugged yet sleek design to the insanely bright display, everything feels premium and well thought-out. The battery life is impressive—I can easily go multiple days without charging, even with heavy use. All the features I use daily are fast and reliable: GPS is pinpoint accurate, the heart rate and health tracking are incredibly detailed, and I love how the Action Button makes it so quick to start a workout or mark a waypoint. It’s also surprisingly comfortable for its size. I also really appreciate the dive and hiking features—even though I’m not doing either professionally, it feels like I have a tool that can handle anything I throw at it. Calls, texts, music, workouts, even checking my oxygen levels—it does it all. Honestly, it’s like having a mini command center on my wrist. If you’re considering the Ultra 2, don’t hesitate. It’s not just a smartwatch—it’s a beast of a tool for anyone who wants function, form, and reliability in one sleek package. Absolutely love it.

I absolutely love my Apple Watch Ultra 2! The design is sleek and really catches the eye - it looks great on my wrist and feels premium. One of the biggest improvements in my daily life has been how quickly it connects and syncs with my phone. Everything happens instantly without any lag or connectivity issues. The best part is how much less I reach for my phone throughout the day. I can check messages, see notifications, and handle quick tasks right from my wrist. It's incredibly convenient during meetings, workouts, or when I'm busy with my hands full. The seamless integration means I stay connected without being constantly distracted by my phone. The battery life is solid, and the interface is intuitive. For anyone considering an upgrade or their first Apple Watch, the Ultra 2 delivers on both style and functionality. It's made my daily routine much more efficient and I'd definitely recommend it.

I've been using the Apple Watch for a few weeks now, and I honestly can't imagine my day without it. From fitness tracking to staying connected without constantly grabbing my phone, it does everything I need and more. The design is sleek, the display is super clear (even in bright sunlight), and the battery life has been surprisingly solid. I especially love the fitness and health features—tracking workouts, heart rate, and even sleep. It keeps me accountable and motivated. Getting calls, texts, and calendar reminders on my wrist is also super convenient. Setup was quick, and syncing with my iPhone was seamless. If you're on the fence, just go for it. Whether you're a fitness buff or just want to stay more organized, the Apple Watch is worth every penny.

great watch, functions well very well designed, very easy to use

Love the Apple Watch Ultra 2 so far. The screen is super bright and easy to read outside, and the battery lasts me close to two days, which is way better than past models. It feels a little big on the wrist and it’s not cheap, but the new health features and safety options (like satellite SOS) make it worth it if you’re active or outdoors a lot.

The Apple Watch Ultra 2 is rugged, powerful, and packed with features like a super-bright display, long battery life, and advanced health tracking. It’s big and pricey, but perfect for outdoor and everyday use. The navy blue band looks stunning — stylish, versatile, and a perfect match for the titanium case.

Only 1 real complaint with this watch - its price. I hate giving Tim Cook my business. Apple has become everything Steve Jobs hated. I stopped buying iMacs or iPads but the iPhone and watch are still the best in their field and I need these items to work without glitches, which they mostly do. I switched out the band on the watch because it’s a bit uncomfortable for my thin wrists. Otherwise it works flawlessly and I like the bigger screen since I started needing bifocals.

I'm loving the big screen for my eyes. I must admit I haven't really used all these features, but generally dont wear a watch to sleep but I have been keeping track of my sleep because my habits have been bad. so far great product. I do think it was a bit pricey. its a keeper its an upgrade from an early Apple Watch.

I have owned Apple watches from the beginning, and this one is the best-looking yet. Functionalities are almost the same between them (minus the oxygen sensor), but this one has more apps and a bit better battery life. With the right band, this one sure can be an elegant accessory.

Coming from a series 8 this is a nice upgrade. I tried a Garmin but just wasn't my taste, so I went with the Ultra 2. The display is nice, and battery life is decent. I charge twice a day during my showers and that seems to be more than enough

I’ve been using the Apple Watch Ultra for a while now, and it has honestly exceeded my expectations. One of the biggest highlights for me has been how much it helps with my swimming. The watch tracks laps, stroke type, and distance with impressive accuracy, which really keeps me motivated and aware of my progress in the pool. I also love that it’s water-resistant—it gives me complete peace of mind knowing I can wear it while swimming, showering, or even around water without worrying about damage. On top of that, it feels durable yet comfortable, and the display is super easy to read, even in bright sunlight. Overall, it’s been a game-changer for both my workouts and daily use.

I used the Apple Watch Ultra 2 (GPS + Cellular) 49mm Titanium Case with Navy Ocean Band during the Rio Half Marathon, and it was incredible. The GPS was super accurate throughout the race, and having cellular meant I didn’t need to carry my phone — I could stream music, get messages, and even share my live location with family. The Ocean Band stayed firmly in place the whole time — even with sweat and movement, it was super comfortable and secure. Battery life was excellent too — after over 2 hours running, I still had plenty of charge left. If you’re a runner or athlete looking for performance and freedom, this watch is totally worth it. It really made a difference for me!

I was weary to spend this much on a watch - I’ve had the series 6 since its release. The ultra 2 really put it to shame though. HomeKit works instantly - free cellular with my Visible plan - and just the best watch experience I’ve ever had. I thoroughly expected buyers remorse with this thing - but the extra button for starting my treadmill walks at lunch alone is something I can’t go without now. I’m blown away at the features and speed, but I work on my cars and with cement and this sucker is still pristine! My series 6 was not in great shape a few months after I got it, was smaller, and I babied it. This thing is a tank!… but FAST.

This watch works well for my needs. 36 hour battery life, water resistant and well made. I haven’t used all the features but so far it is a great watch.

Really enjoy the look and feel of tgis watch. Battery can last me 2 days easy.

Been on the fence from going to the Ultra 2 vs Watch 10... actually tried both and you won't regret going to the Ultra. I have small wrists but no issues as well as the weight. Feels sturdy and the game changer is the long battery life!

Battery life is awesome! Love the larger screen. Much easier to see info. Talking on my watch works better than the old one.

I was a little skeptical because of the price. The is the nicest Apple Watch I've owned! I've had a watch since the first generation. This one is worth it for the battery - I always had an issue with my watch running out of power by the end of the day/early evening. While the size is large and that was a concern, it's helped so much with visibility!