Customer Ratings & Reviews

Went back to store for price adjustment because of sale two and a half weeks after purchase. Customer service would not honor. I am a very active customer and not happy

The delivery stole my Apple Watch Ultra 2 and I have been waiting for a replacement for more than a one week and still dont have it fro now. "great service you have", I wouldn't wish it on an enemy! I will never use BESTBUY again in my life and I don't recommend it to others.

After driving 1.5 hours to pick up this watch, I opened it up and the watch was not the right one. I took it back after driving 30 minutes out and got told they could not refund me or return it. So I then called 1-800-BESTBUY. Because that’s what I was told I could do and now I am just waiting to hear back from them they’re yet to answer and it’s been a week.

THE STRAPS ARE BAD AND DONT FIT AT ALL.IT TAKES FOREVER FOR THE STRAPS TO FIT

Apple Watch Ultra 2: durable titanium, 3-day battery, bright screen—built for adventure and beyond.

The apple watch ultra 2 could be more accurate with the information, in which all the time asks to stand, other details in the sleep function that gives you sleep reference and could be more complete, the battery lasts very little by the number of function it promises. It’s a watch that I don’t recommend for these details.

Too big for hand. Heavy. not satisfied. Not happy.

Hello, I did not make this purchase. Someone stole my information and made this purchase fraudulently. I have tried to contact Best Buy and the authorities on this matter. It is currently being investigated. So, please stop sending me emails on this. Thank you!

The watch face has a tiny dent! Not sure why this sent to me, even if it is an open box one

Horrible experience. Bought excellent open box and arrived with the wrong strap, without a charger and the serial number did not match the box.

Not delivered to me because someone decided to cancel my order without notifying me. Worst customer service ever in best buy….

Place the order back October 26th for my apple ultra watch,, still not received it. A little disappointed.

Someone bought this watch with my credit card. Freud! Pay attention Best Buy!

Apple Watch Ultra 2: rugged, bright, long-lasting, and packed with features—best Apple Watch yet.

Great watch, very durable and water proof. Band and watch feel great on wrist.

Big screen, big presence. 290 dollar band works just fine. Cellular can wait…

Pretty sure my previous Apple watch thought I was dead since it could not detect my heart rate. So happy with this one--it just works. The banned blood oxygen app was still installed and working--dunno if it makes a difference for me but found it somewhat entertaining. Love the size, robust nature, and the possibility I can actually dive with it.

The Apple Watch Ultra 2 Black Edition is next-level! Rugged design, super bright display, and all the features you need for fitness, health, and daily life. Battery lasts long, navigation is smooth, and the black finish looks insanely sleek. Perfect for anyone who wants performance and style in one watch.

Rugged and very functional! I have always had G-Shocks (Military) it really took a beating. Was a little hesitant with this purchase. But it has surpassed expectations. You will not go wrong with the Ultra 2. If you want to have the most out of it go with the Trifecta - Watch/Phone/ and Mac Pro. Everything at your finger tips!

I am a G-Shock wearer! I was holding out on Apple Watch’s because I needed/wanted a rugged watch and watch face. The Ultra2 with the ocean ban is great!! Comfortable and rugged!! I only take it off to charge. 3-4 days worth of battery! A total extension of the phone. I really can not find anything wrong with it. If you are on the fence and not sure which one to buy!? … You have to go with the Ultra!!!