Customer Ratings & Reviews

Best watch on the market keeps my heart rate tracks monthly wouldn’t go back to my old one.

Excellent quality, the best option when going diving measures the pressure and how far you can go down

Excellent product and team that helped me , can’t wait to buy with them again

Beautiful, it was for a christmas gift, and was exactly what he was expecting, he loves technology

The service, the quality of the product and everything is always very good

I’m happy to get it. I would like to recommend this.

Amazing! Love it! Excellent product and excellent customer service! Thank you!

Live all the new features on my new watch, and it 100% waterproof!!

Its a great watch it looks and feels good on your wrist. i really recommend it..

Love my new Apple Watch, I love having the health apps and being able to call and text

i love how its so light weight, it has a few other options that are awesome!!

Awesome watch to use, easily paired with my iphone !

Love best watch apple made wit the I phone 15 it is crazy love it

Returned as soon as I received. Never turned it on. I ordered an open box excellent condition but when I received it, it had not even been attempted to be clean and was filthy

Love this thing. But For $700+ the battery should last a lot longer.

Last time I order through best buy. Will just order from Amazon or directly from the manufacture for any future products. I received an empty box and made a claim. Best Buy said I’m on my own, and to contact local law enforcement. I sent them images of the tampered shipping box(all sides). Expensive cardboard box

Overall great watch but offers no advantage compared to last years model it’s pretty much the same watch in my opinion/experience

Very kool watch only one thing I find if I wear it too close down to my wrist it squeezes me, but I absolutely love it.

I bought the open box item as excellent, but when I opened it, it had an original bracelet and charger, but when I tested the Apple Watch, I detected that it was a Chinese copy. I went physically to the Best Buy store to return it, where they gave me a contact and the case number 361376040. Soon after, I have been waiting for the refund, which was not treated as a priority in this theft case, and I already have two more open cases and nothing so far. item arrived back at best buy on 08/11 very upset with everything that happened and the lack of priority from bestbuy in this case of "stolen" possibly from one of its employees last case open

I’m writing to express my disappointment with a recent purchase I made through your Open Box program. I ordered an Apple Watch that was clearly labeled as being in “excellent condition.” However, upon receiving the item, it was immediately evident that this description was inaccurate. The watch is not fully functional, with multiple issues right out of the box. Most notably, the battery does not charge properly, and the magnetic charger does not stick to the back of the watch, making it essentially unusable. I called customer service and advised me to return the item to any Best Buy store.I immediately went to the store to find out that the Apple Watch Ultra 2 that I received from Best Buy website was FAKE I am so disappointed because i am expecting to receive something that met the promised quality standards.