Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,145 reviews
  • Rated 5 out of 5 stars

    For my toddler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing I won't have to pay full price for a new iPad if my rough little toddler goes crazy on the hardware. Two years and I get great support if there are any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used Apple Care yet for my iPad. I have read what it covers if anything does happen it will cost less. I only got coverage because my daughter tends to drop things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been able to call for assistance several time with issues and every time provided with professional, courteous, and very pleasant help. Problem fixed every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I got apple care to extend our warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend anyone who uses their device more than once a week to get this since it pretty much gives you a freebie regardless of what happens to your device ! Awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some questions about making a transfer of pictures to our computer from our ipad.They were very helpful and stayed on the phone as long as needed to solve our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is always a good idea with Apple products being expensive and they provide good support and options for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this because they cover the accessories also, which is a plus. Usually the charging USB wires break first and since he is a 9yr old wanna the extra protection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipads are cool and all . . . . .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids love ipads, they also aren't the best at not dropping them . . . . apple care + keeps everyone happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Second Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money its worth it completely. I am having an Apple iPad Air 2 repaired right now with an out of warranty charging port problem. That's gonna cost me $150.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Responsive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolute confidence in the Apple technical support staff. They are very responsive whether by phone or walk-in. I always add Applecare when I buy an Apple product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Req'd mail service w/dozens in store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I cracked my iPad within a couple days of purchase.....I was under the impression that Apple would simply hand over a replacement if the screen broke.....I tried this (two consecutive days) while trying to leave for work 3 states away from home..... The Apple Store admitted they had dozens of the same model, color, & storage capacity in stock....Unfortunately they refused to replace the iPad while I was standing there in the store because they were "designated for sale" with no apparent purchase reservations....very disappointing after buying the iPad Pro (256GB Space Gray), Smart Keyboard, & Apple Care all at the same time ($1,200+ after a special)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for piece of mind for the iPad I got for my niece. If you are going to spend hundreds of dollars on something that can break easily, then you need to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that if you purchase an Apple product that you should invest a little more to cover it if something happens to it. Cheaper than starting all over buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries because I’m covered. I don’t have to worry about anything happening because AppleCare is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Apple Care for your iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care for iPads is a no brainer. You device is protected with broken screen replacement from Apple itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple icare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having apple care. I had an iPad die a month after the warranty and couldn't get any help with repair. This will save me the worry and cost if there is a problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, I’ve had the tablet fixed once already. My daughter has played her tablet and uses it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great offer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Apple plan because you can have the iPad checked whenever you choose. It’s also no charge for checking it or getting help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive Mistakes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have apple care on all my products...Who wants to buy a new screen when you drop your brand new iPad Pro? Don't need to with Apple Care they will replace the whole thing!

    I would recommend this to a friend