Customer Ratings & Reviews

What can I say? It’s Apple care. I had a broken iPad Pro screen and they sent me a replacement iPad and had me box up my broken one and ship it to them. No downtime due to priority care.

Always good idea to have apple care gives you peace of mind

Always very helpful!!! I have a toddler and you never know what will happen so always get apple care. Either monthly or the two yr plan.

Opted for this just in case. Have used the speedier service option on a call to Apple and it was decent. If something happens to device then it pays for itself so that is a plus.

Used the college student deals to get free apple care. can't go wrong with that!

I didn’t have this coverage when I fell in and bent my iPad Pro 12”...wish I had!!! Purchased new iPad instead of paying considerably less for replacement had I had this protection!!

Some multi year plans for products are worth it. This one definitely is given the cost of an iPad. And how easy it could be broken.

I chose the Apple Care plan to cover my new iPad because it will cover my investment in case of accident. I have used Apple Care in the past and have been very pleased with the service

APPLE CARE IS VERY USEFUL. I ALWAYS THOUGHT I DIDN'T NEED IT BUT BETTER TO BE SAFE THAN SORRY

I had been encouraged to get protection for my Apple products and they are well known for their great customer service when something goes wrong so I'll check it out and see if that's true.

I hope to not have to use this but it is nice to know I have it.

I bought my first apple product and when I got home to use the lightning cable it wasn't working. I live 45 min away from Best Buy and Apple care sent me a new one and I had it the next day

Def recommend always doing this just in case something happens

I was not sure if my questions would be answered and I knew I purchased Apple Care. The agent that answered was so helpful with getting me set up and working...very understanding

Saves your bacon when you have kids. My kids run Apple products through the ringer. The plan always helps in a pinch

i never used but, i think is good my little girl use all days and never brooked but if she did no problem i have apple care.

I have not used this, the salesman made it seem very beneficial incase of an accident. I don't like how on top of the initial cost you have a copayment to use it unlike other places for ipads.

Knowing that you can have your Apple products repaired in most stores with apple care is great and saves a trip to a mall or somewhere there is an apple store is great.

Absolutely essential. Apple care really is important to have, if there is a problem, they can usually fix it right up at the Apple store.

I did not experience a need for using it. But good to have.