Customer Ratings & Reviews

I had previously planned to have my dishwasher hauled away. Instead, I was able to sell it. I called to cancel the haul away service and within minutes had notification of the refund to my card. Best Buy service was very good.

well worth it with the installation and delivery price. Nothing is nastier than a 20+yr old vent hood, even with cleaning the filters on a semi-regular basis

Very happy with the professional movers that removed our old product with ease and caution to not damage our home in the removal process.

This service was a great value add in upgrading our appliances. I hope Best Buy continues to offer this with other deals to incentivize consumers to buy from Best Buy.

I’m not sure what this thing is but I’m sure it’s the best thing out there

It was so easy to get rid of old products, instead of try to figure what to do with it

On sevaeral occasions I have used the haul away service. Each and every time this goes as expected.

Was extremely helpful and prompt. Was dine in 5 minutes

I did not need to use this service afterall, i found a service that hauled it away for scrap for free> best buys haul away is there if you need and affordable.

I bought a new washing machine and I needed someone to take a way the old one. They saved me a trip to the landfill. Very happy with that

The guys who did my installation also took my old unit away. They did a great job. I never had to think about what I was going to do with the old unit.

Removal and delivery of our new stove was done with such care! Our deliverer even helped clean the area as well. We are happy with our service.

The 2 delivery gentlemen removed the old refrigerator the same way that they brought the new one in. With a strap wrapped around their necks. Being careful not to run into anything on the way out.

I glad I have the total protection plan which offers this service at no charge. It was convenient to not have to hassle with hauling away old appliances.

Agents were very nice and easy to work with. Well worth the extra money and less hassle for you.

When I bought my new appliance and had Best Buy install it, they removed the old appliance for free and disposed of it properly. Can't beat that.

They were very cautious,,, and professional,,, recommend highly

Easily removed and took our old dishwasher away. Convenient to have this done right at same time and not have to worry about self disposal.

Best Buy delivery did a great job of delivering the new dishwasher and taking away the old one.

Although the team actually came before the previous dishwasher was removed, they came back. The haul away process took less than 10 min and no issues.