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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 450 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Add-On Appliance Haul-Away service for its overall performance and efficient appliance removal. Users appreciate the portability and speed of the service, noting that the team completes the task quickly and without issues. Some customers have reported challenges with door sensitivity during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 450 reviews
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crews did a great job of taking away the old appliances. Very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional courtesy and efficiency in removing our old refrigerator from our garage to the Best Buy truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job of taking away old appliance. Friendly workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were professional and speedy. Worth the money to not have to dispose of my dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent haul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have them haul my old fridge away because I wasn't for sure when or how I was going to get rid of the old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old freezer haul away.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My $19.99 was so worth it to get my freezer hauled away. It died and it wasn't any good for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this delivery. The guys were very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the drivers were quite friendly and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery team was very friendly, professional, and got the job done quickly and without any damage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two Tries did it for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a basic install for a Washer and Dryer and then hauled them away. The issue is that they had to come back a second time as they could not take it the first time. Service was good but having to call for the 2nd trip wasnt ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The area was neat when they left after taking the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away old refrigerator cxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this service! They arrived when they said they would and had great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did get the job done really quick but didnt give me 30 min heads up. They arrived within 5 min from callling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove removal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job removing my old stove so it wasn't sitting on my front porch anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled it away and I haven’t seen it since. I don’t know where it went but it is gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Haul-Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with old range haul away. Excellent clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they took the old appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy they took the old appliances away from so it wouldn’t be left here for me to do it’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support Setvice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we in the end we didn’t need this, it was a good service to be provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend adding this on. It’s only $20 and they take your old appliance away. No need to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to know why was my points taken away from me

    No, I would not recommend this to a friend